"Every workplace has its share of conflict, and one of training's universal goals is to help organizations resolve it in a way that brings benefit to everyone involved. This timely activity book offers 30 ready-to-use exercises trainers can use to help workshop participants communicate more effectively and create positive outcomes from conflict situations. The Conflict and Communication Activity Book features: * Field-proven exercises from the authors' worldwide experience * Easy-to-follow instructions for preparation, additional reading, and Q & A processes * Valuable essays on handling conflict situations * An Exercise Matrix to sort activities by type, length, and other parameters It also includes a jam-packed Trainer's Toolbox containing more than sixty handouts, flipcharts, and overheads; workshop agendas; instructions for breakout sessions; and tons more. From the quick-fix solutions of the "My Workshop Starts in Five Minutes" section to fully developed sessions, this book will be every educator's best friend."
I am most interested in people getting together to create just futures. Lucky for me, this has led to some fascinating and productive work in large group, cross-cultural conflict engagement/facilitation at the organizational, community, and public policy arenas. It has also given me the opportunity to meet and work with many wonderful people, and to do some teaching and writing.
Generous clients, colleagues, and teachers have exposed me to a myriad of ideas and approaches as I have worked with them in diverse government, academic, health care, non-profit, and business settings.
My books are centered around the idea that all of us have our own personal theories of conflict and what we think we should do to handle them. The books help people sort through their thinking about conflict and make their best decisions about how to most effectively participate.
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