Customer Reviews

The Conflict Management Skills Workshop : A Trainer's Guide (The Trainer's Workshop(TM) Series)

5 star:		(3)
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This book is an incredible resource for corporate trainers and college instructors! I was able to use the activities in this workbook with my traditional classes, as well as my adult learners in factory and union settings. Students learn better with hands-on activities and through the use of antecdotel stories they can remember. This book combines both to make for a fruitful learning experience. We have long needed a resource of this caliber that takes theory and really shows us how to put it into practice. I will be waiting for more titles from this author.

A tool no trainer should be without! This book is extremely user-friendly, clear, concise and provides activities that could be applicable in any professional or personal training environment.

The stories and practice cases helped me keep participants engaged and focused during training. An excellent way for everyone to personalize the theories of conflict management and make it their own.

This is everything you need in one convenient package.

Well organized, user friendly and full of excellent activities to keep your groups engaged and focused on the topic of conflict management.

Every trainer should have a copy, reference it frequently, and utilize the content themselves to manage conflict that sometime occurs during training.