Edward de Bono, author of "Lateral Thinking", "Wordpower" and "The Five-Day Course in Thinking", puts forward an approach that involves making a map of the conflict "terrain" and then using lateral thinking to generate alternative solutions.
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Most Helpful Customer Reviews
12 of 13 people found the following review helpful:
5.0 out of 5 stars
Practical and interesting directions for conflict resolution,
By A Customer
This review is from: Conflicts : A Better Way to Resolve Them (Paperback)
Most people like to daydream that they are living in a world of baddies and goodies (of course they one of the goodies). But the reality is that you've got to deal with people who don't always agree with you. How well you do this has a significant impact on how happy and productive you'll be. This book has some refreshing ideas on how this can happen. Like most de Bono books, it's like a walk in the park - enjoyable and good for you.
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