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WARNING:
CHOKING HAZARD -- Small parts. Not for children under 3 yrs. |
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WARNING:
CHOKING HAZARD -- Small parts. Not for children under 3 yrs. |
Product Details
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Most Helpful Customer Reviews
10 of 12 people found the following review helpful:
1.0 out of 5 stars
Good Idea, terrible implementation,
By
This review is from: Connected Touchscreen Digital Photo frame (Electronics)
Pros:
Looks Great. Customer Service responded quickly. Great idea. Cons: I never actually got the thing to work. There was absolutely no documentation in the box. Their "manual" is a guide that tells you how to plug in the frame. Check out their website before you buy, and imagine trying to deal with the company if you have any problems. I am not impressed, and am trying to get a refund.
4 of 4 people found the following review helpful:
1.0 out of 5 stars
Over-priced and buggy,
By
This review is from: Connected Touchscreen Digital Photo frame (Electronics)
Pros: Wide feature set
Cons: Where to begin... - Frame produces a fatal error and locks up if it encounters a file it can't handle. In my case, an unsupported video file that the frame's software downloaded from its Gmail account was the trigger. A reboot didn't fix it. Only solution was to perform a complete reset, losing everything. - A fully detailed request to eStarling for support with the above mentioned issue resulted in an automated response from [...]. The first 2 responses were entirely comprised of a single link. No instructions or explanations were included. The links themselves navigated to a '404 not found' page. The 3rd email consisted of a single link as well, but this one led to a direct download of a cell phone video. I am not making this up. Again, no instructions or tips were included. - 4 days after my request for support, and perhaps do my opening a dispute through PayPal, I finally received a response from eStarling asking that I first try updating the firmware. I noted the current version, and proceeded with the manual update. The process was mildly complicated and the instructions included in the email were not accurate, but I managed to complete it. Upon checking the new version number, it turned out to be the same as the last. No, eStarling support did not mention the version number I was flashing to, nor was the firmware package labeled with the version number. A further waste of time. - There are other issues surrounding file copy and emailing more than 4 photos at once to the associated Gmail account. - No user guide included in box, nor setup guide - Email support, only Recommendation: Stay far,far away. Though the feature set is compelling and this frame looks like a winner judging from its web site, it is a buggy frame that will frustrate you to no end. If, after reading this review, you think you might still be willing to plunk down $219 for it, consider donating that money to charity instead. In this instance, it'll be a much better bang for the buck.
1.0 out of 5 stars
Product faulty and no support,
By
Amazon Verified Purchase(What's this?)
This review is from: Connected Touchscreen Digital Photo frame (Electronics)
well my product was faulty which meant that it was stucked during boot process. I sent three emails to support but not responds. So poor customer service and bad quality.
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