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2 of 3 people found the following review helpful:
5.0 out of 5 stars Entertaining and well written!, April 23, 2006
By 
Matty B. (Los Angeles, CA) - See all my reviews
This review is from: Connecting with Customers: How to Sell, Service, and Market the Travel Product (Paperback)
For a subject that can be pretty dull, this book keeps your attention from start to finish. I expecially love the way this book explains the travel business by using examples from other industries.
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Connecting with Customers: How to Sell, Service, and Market the Travel Product
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