An exploration of how improved communications can enhance client relations in legal practice. Using exercises and case studies, it reveals ways to: project attentiveness and caring; create a rapport that builds trust; become a client-centred advocate; handle difficult clients; and more.
My mother named me "Noelle" because, being French, she wanted me to have a French name that couldn't be mispronounced in English. Didn't work. I've been called "No-No," "Noellie" "the First Noel" (among others), but my favorite is "Noilly" (think no-oil-ee). Poor woman, she meant well . . . Meanwhile, growing up in California with a French mom and a Cincinnati, Ohio, born-and-bred Dad was an adventure: European discipline, MidWest values and organic foods before anyone knew what organic was. My stylish Parisien mother would have loved fashion-plate children, instead she got my tomboy sister and a bookworm - me.
My not-very-straight-line path took me to Wellesley (briefly), UCLA (BA), the Sorbonne in Paris (Doctorat), United States International University (Ph.D.) with assorted jobs along the way: medical receptionist, department store salesgirl, 2nd stage manager at the Lido (Paris), actress (inevitable - I grew up in SoCal), acting coach, clinical psychologist (really), trial consultant, AUTHOR! Finally. The thing I love best to do. Well, along with giving seminars, speeches, creating videos . . . enough of that.
For the detailed serious professional bio, please visit http://yourmaniswonderful.com and click on "Author."
The one outstanding lesson life has taught me over and over, and that runs through all my writings in a variety of ways is that life, this life, and everything that is in it - you, me, the animals, the earth, our planet, the galaxy, God, all of it - is most present, most fulfilled when it is grandly, genuinely, thoroughly appreciated. Appreciation is the cornerstone of love, for only when you value something, cherish it, do you come to love it. And so it is that I write about what I discover anew every day - the greatest gift of all is appreciation.
Thank you for giving me yet another opportunity to appreciate. You.
