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The Connection Gap: Why Americans Feel so Alone [Hardcover]

Laura Pappano (Author)
4.8 out of 5 stars  See all reviews (4 customer reviews)


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Editorial Reviews

From Publishers Weekly

In one of the most thoughtful of the recent spate of books on the disheartening relationship between technology, consumerism and community (e.g., Cass Sunstein's Republic.com and Richard DeGrandpre's Digitopia), Boston Globe journalist Pappano examines our market-driven desire to have it all faster, bigger and better. Among her central observations: that people are encouraged to be consumers above all, developing "relationships" with familiar brands, and that we have learned to evaluate our personal lives in terms of cost-benefit analyses thinking about friendships in light of what we've invested and earned, looking for love in the classified ads. What separates this book from the pack is Pappano's careful examination of our changing feelings about technology and emotional connection. Pointing to 1950s magazines, she reveals that TV was first marketed as something that would draw families together and stimulate conversation, and that long-distance calls were touted as being "almost like a visit." (Little did we know, Pappano writes, that we'd end up passively watching TV and using Caller ID to screen people out.) Unafraid to introduce observations that might challenge her argument, Pappano notes that TV is "the only reliable common language, reference, and activity Americans participate in together." Similarly, in her fascinating critique of planned smalltown communities (such as Disney's Celebration, Fla.), she wonders if it's possible that urban design actually might change behavior. (July)Forecast: Though it may languish if shelved next to James Gleick's heavily publicized Faster, Pappano's book will appeal to readers interested in an engaging and intelligent rant against the unnecessary "necessities" of modern life.

Copyright 2001 Cahners Business Information, Inc.

Review

"An important human message for the 21st Century, compellingly presented."-Desmond Morris, author of The Naked Ape -- Desmond Morris, author of The Naked Ape

Product Details

  • Hardcover: 248 pages
  • Publisher: Rutgers University Press (July 15, 2001)
  • Language: English
  • ISBN-10: 0813529794
  • ISBN-13: 978-0813529790
  • Product Dimensions: 9.3 x 6.3 x 0.9 inches
  • Shipping Weight: 1.3 pounds
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #1,950,965 in Books (See Top 100 in Books)

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Average Customer Review
4.8 out of 5 stars (4 customer reviews)
 
 
 
 
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9 of 9 people found the following review helpful:
5.0 out of 5 stars An Insightful Guide To How Modern Life Separates Us, August 9, 2002
By 
Christopher Hefele (Lawrenceville, NJ United States) - See all my reviews
(REAL NAME)   
This review is from: The Connection Gap: Why Americans Feel so Alone (Hardcover)
This was a good, insightful book. Pappano unites many small, seemingly disparate observations about modern living by showing how our lives are requiring less and less interactions with other people. The result is that we're creating a "connection gap," where we fail to truly connect in a meaningful way with others. Also, we've moved from a society with an emphasis on the group and responsibility to others, to one where the central figure is the self. Throughout the book, Pappano supplements her own observations with reams of statistics and numerous references, and in the end, I found the result thorough and insightful. The only complaint I have is that Papanno's theme was somewhat repetitive at points.

Here is a sampling of the examples that Papanno uses to support her thesis that modern requires less interactions with other people, thus creating a "connection gap:"

Our homes are also becoming small fortresses -- we increasingly use Caller-ID to screen our calls, install home security systems or live in gated communities, and don't even live in houses with porches anymore. Why would you? All the action is on the inside of the house. Also, new homes have grown larger -- the average square footage for new houses has gone up by 41% over past 30 years. Now-days, each person can retreat to their own nook in the house, rather than watching the family TV with each other, or lingering in the same rooms. Bathrooms have grown more luxurious, and we retreat into these private spas to relax alone. Kitchens are larger, too, but people families are more likely to be eating alone sequentially, rather than having the whole family sit down together for a meal & talking about the events of the day.

In the car, TVs and VCRs are now available in minivans, so the kids in the back seat can watch a tape while Mom & Dad drive while listening to their favorite CD, thus avoiding interactions with the kids. If the kids want music, they can put on a walkman, and have their own separate, private musical experience without involving anyone else.

We may drive our minivans to the new main street of America, the Mall. There, we may satisfy more than our lust for stuff; attentive salespeople also provide what we crave: personal and undivided attention that we don't get from each other. The mall is a natural place for many people, since the consumer mentality is what defines some people. For them, you are what you buy, so you must shop well ("say you love her with a diamond!"). Also, we may want to shop to "keep up with the Jones'," but increasingly we don't know our neighbors, much less know what their living room looks like (after all, we haven't dropped in on them or socialized with them extensively). Therefore, we increasingly determine our wants by judging our lifestyle against images we see on TV.

We are also increasingly isolated because many interactions that previously involved people are now handled by screens. We view the world through the ATM screen, the TV screen, cruise the internet to shop on the computer screen. We no longer touch the things we buy online, or linger to chat with the bank teller. Screens often these give the illusion of power (you get to choose!), and indeed it is often better to use a screen than to be someplace in person (consider the instant replays at the SuperBowl, for example). However, there is merit to talking to someone face-to-face rather than on a conference call, or going to a ball game and smelling the hot-dogs rather than watching it at home on TV in an easy-chair.

Also, our interactions with friends has changed. Now-days it's rude to just "drop in" on people. We schedule interactions with our friends because we're busy, and most likely we'll plan activity rather than just linger. Even if you're lingering around with another person doesn't guarantee their attention, since an incoming cell-phone call may divert them to chat with someone else. These types of managed, scheduled, and purposeful interaction with friends don't foster the lingering and slow self-disclosure that traditionally leads to building satisfying, meaningful friendships.

Additionally, we're less tolerant of others than we used to be. There's a greater sense of entitlement today -- we think we "deserve" a perfect car, job, or life partner, and as a result we are less willing to compromise, and evaluate relationships to determine if they're wasting our time -- after all, we want our needs to be attended to, so why be with others don't meet our needs?

Furthermore, we don't get as personally involved in community organizations & clubs, increasingly hire lawyers to settle our differences for us, and show increasing amounts of road-rage.

So, given all this, what are we to do? Papanno provides a few recommendations. First, we should revive the art of conversation, and really listen to each other. Next, we should unplug from our electronic distractions -- cell phone, pagers, screens of all sorts -- when the intrude excessively on our lives. Also, we should do more ourselves, rather than relying on experts to help us. The slim recommendations chapter was somewhat of a disappointment, but the issues are multifaceted and don't lend themselves to simple solutions.

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9 of 10 people found the following review helpful:
4.0 out of 5 stars An incisive look at American loneliness, November 26, 2001
By A Customer
This review is from: The Connection Gap: Why Americans Feel so Alone (Hardcover)
Through thorough research and keen perception, Laura Pappano describes the exact quality of disconnection that characterizes our 21st-century world. "The Connection Gap" contains no shortage of "eureka" moments, as Pappano again and again captures the paradox of a life made both easier and more isolating by technology. With our days now devoted to shopping, staring at TV and computer screens, talking on cell phones, and driving everywhere, we have little time left for the deeper communication human beings thrive on. And while most of us have sensed that something is missing, we've been too busy to go looking for it. What a relief, then, to arrive at this thoughtful book.

Pappano brings a broad and diffuse subject to vivid life by tracing the changing style of day-to-day living from the early 20th century to today. Aside from the hard statistics that support her argument, Pappano's interviews with the likes of personal shoppers, her readiness to share anecdotes about her family, and her range of background materials from popular magazines to scholarly texts all illustrate the many ways in which Americans have lost touch.

Most of us will see ourselves in this book; reading it is a first step toward reconnecting.

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4 of 5 people found the following review helpful:
5.0 out of 5 stars The more people who read this, the better!, August 16, 2003
By A Customer
This review is from: The Connection Gap: Why Americans Feel so Alone (Hardcover)
This is one of those rare books you wish everyone would read. Americans have greatly benefited from advances in technology and an improved standard of living, but at the same time we have let our sense of community and ties to others erode. Laura Pappano addresses the many ways this occurs and offers suggestions for bucking the trend. Highly recommended!
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