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Constructive Conflict Management: Asia-Pacific Cases [Paperback]

Fred E. (Edmund) Jandt , Paul B. Pedersen

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Book Description

March 26, 1996 0803959494 978-0803959491
Styles of conflict management vary across cultures. This unique volume uses cases drawn from the Asian and Pacific Island area to illustrate culture's role in conflict mediation. The contributors focus in particular on how conflict within and between cultures can be successfully mediated on the micro-level (businesses and individuals) and how this success can be applied on the macro-level (government and organizations).

The cases examined in Constructive Conflict Management cover a variety of conflict types including: regional//cultural; nuclear and extended family; environmental; and neighbourhood disputes. The book reveals that, rather than a barrier, culture can prove to be a positive resource for the mediation of


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About the Author

Fred E. Jandt (Ph.D., Bowling Green State University) is Professor of Communication at CSU San Bernardino. He was a visiting professor at Victoria University of Wellington, New Zealand and has also taught at SUNY-Brockport (where he became SUNY’s first director of faculty development). For SAGE, he is the author of a best-selling introductory textbook, An Introduction to Intercultural Communication: Identities in a Global Community, 4/e (2004), and the editor of Intercultural Communication: A Global Reader (2004); in addition, he’s also the author of Win-Win Negotiating (1985, Wiley; translated into 7 languages), Effective Interviewing for Paralegals, 2/e (1994, Anderson), Straight Answers to People Problems (1993, McGraw-Hill), Conflict Resolution through Communication (1975, Harper Collins) and co-editor of Constructive Conflict Management: Asia-Pacific Cases (1996). He attends and presents at major national and international conferences.

Paul Pedersen is a Visiting Professor in the Department of Psychology at the University of Hawaii and Professor Emeritus from Syracuse University. He has taught at the University of Minnesota, Syracuse University, University of Alabama at Birmingham and for six years at universities in Taiwan, Malaysia and Indonesia. He was also on the Summer School Faculty at Harvard University, 1984-1988 and the University of Pittsburgh - Semester at Sea voyage around the world, Spring 1992. International experience, numerous consulting experiences in Asia, Australia, Africa, South America and Europe; and a Senior Fulbright award teaching at National Taiwan University 1999-2000. He has authored, co-authored or edited 40 books, 99 articles and 72 chapters on aspects of multicultural counseling and international communication. He is a Fellow in Divisions 9, 17, 45 and 52 of the American Psychological Association. For more information and a complete CV contact http//:soeweb.syr.edu/chs/Pedersen.


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