Customer Reviews

Consulting on the Inside: An Internal Consultant's Guide to

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This is a great hands-on practical guide from consultants who have "been there, done that" a thousand times. The chapters are well-organized and full of the kind of wisdom we need more of in government as well as private business. As a former state mental health commissioner and current CEO of a governmental non-profit managed care organization, I recommend Consulting on the Inside with great enthusiasm. Bob Nikkel, MSW, Executive Director, Jefferson Behavioral Health, Oregon

Great insights from a host of internal consultants! This new edition is full of wonderfully rich experience and serves as a great foundational piece for anyone who finds themselves pursuing and navigating the nuances and complexities of an internal consulting role.

This was a very good book. It has been a very good resource for me to use and to reference. I also recommend "Driver's Ed For Today's Managers" by Helm Lehmann. He's mentioned in the book; his talks more about managerial skills AND consulting.

Very hands on; excellent resource for an internal consulting course we were developing. Very practical and valuable information.

Lets face it, most, if not all, organisations are chaotic. Different perspectives and assumptions makes decision making a living hell. Consulting from the inside provide a eye-opening excursion into the attributes of imperfection in business operations and strategic planning. And subsequently create a pool of insights into how management should identify and recreate themselves in both stable and adverse environments. A must read for process planners, black-belts and management advisors.