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Consulting Mastery: How the Best Make the Biggest Difference Hardcover – May 10, 2005


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Product Details

  • Hardcover: 265 pages
  • Publisher: Berrett-Koehler Publishers (May 10, 2005)
  • Language: English
  • ISBN-10: 1576753204
  • ISBN-13: 978-1576753200
  • Product Dimensions: 6.4 x 1.1 x 9.6 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.2 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #1,720,504 in Books (See Top 100 in Books)

More About the Author

Dr. Keith Merron is the founder and Managing Partner of Avista Consulting Group, an organizational consulting and leadership development firm dedicated to helping organizations with bold visions achieve sustainable high performance and industry leadership. As an organization effectiveness and executive development consultant, he has more than 30 years of experience assisting executives and managers in business, government, and education. Dr. Keith Merron received his Doctorate from Harvard University in 1985, where his studies spanned the fields of human and organization development. He has conducted research on the relationships between human development, managerial effectiveness and high performance, and has published numerous professional journal articles. He is also the author of five books on human and organizational change.

Customer Reviews

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3 of 3 people found the following review helpful By R. A Schmidt on September 22, 2009
Format: Hardcover
If your primary aim is to build short-term wealth doing consulting, this is probably not the right book for you. At least not today. On the other hand, if you are a lifelong-learner committed to your personal and professional growth and you have a strong desire to make a lasting impact as a consultant, you will find this book insightful and powerful.

The book is a timely exploration on what it means to be approach true greatness as a consultant in today's era of transparency, authenticity and partnership. It begins with a brief history of the consulting profession, including the well-intentioned and financially successful approaches most firms and consultants have used with clients over the past 100 years. The author explains the drawbacks of this model and how and how it usually fails to make lasting changes in client organizations (but keeps the consultants coming back).

Consulting mastery, Merron contends, has a lot to do with the character of the consultant -- particularly integrity, honesty, self-knowledge, courage, humility and emotional connection. Mastery centers on the consultant's relationship to his or her clients, to knowledge and to self. The author introduces the Masterful Consultant's Principles of Conduct in Chapter 2 and explores them throughout the book:
1. Always tell the truth, at the deepest levels
2. Commit to learning -- for self and for the client
3. Bring my whole self in full partnership
4. Play a big game

Supplemented by sometimes brutally honest case studies, fictitious examples, excerpts from master consultants and interviews with clients, the author paints a clear picture of a master consultant's way of being.
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5 of 6 people found the following review helpful By Yvette Borcia and Gerry Stern on December 11, 2005
Format: Hardcover
This book is for consultants who want to learn beyond the usual methods, techniques and how-to's. Merron focuses on change consultants: those who "aim to change organizations as a whole in some significant way." He delves into what makes a masterful consultant. The qualities he has discovered, through his own experiences and interviews with others, are the subject of this insightful, absorbing book. Strong relationship to the client (ultimately viewed as the whole organization), potent application of knowledge, and strong character are key qualities. But a few words do no justice at all to the substance and value of this work.

The book closes with some guidelines for those seeking to achieve the masterful level, which is a life-long journey. This is a terrific book; one that delves into the deepest levels of what makes for consulting mastery. As consultants ourselves, we feel Merron fully succeeds in conveying the spirit and inner-most realities of what is masterful consulting. Very strongly recommended.
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Format: Hardcover
As stated in the preface, "This book is directly aimed for serious consultants committed to improving their craft.", and I found that the author's aim is right on target.

Not only is the material well thought out, useful, and relevant, the author also practices his style of consulting in the book by calling into question deep assumptions about the process of consulting and focuses on what will make the most difference. To read this book is to get an experience of hearing a deeper truth about consulting that goes beyond the techniques and tools, just as he recommends that consultants stand for in service to their clients.

I am seeing this book as a deep and influential compass that I will keep returning to in my practice to hone my inner stance to work, family, community, and life. Well worth the investment in time and money if you are serious about stepping up to the challenge.
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1 of 3 people found the following review helpful By J. Adams on February 3, 2012
Format: Hardcover
Maybe its just be, but I prefer a book that doesn't have a bunch of fluff and long stories. A good book to me just has the facts and important details. This book is filled with long winded stores and it takes forever to get to the details and gold.
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