Consumer Joe: Harassing Corporate America, One Letter at a Time (Paperback)

by Paul Davidson (Author) "I recently made a trip to your store in Los Angeles, in the market for a set of automotive repair books, a book on how..." (more)
Key Phrases: David Paulson, South Doheny Drive, Los Angeles (more...)

Editorial Reviews

From Publishers Weekly
This compendium of oddball customer query and complaint letters should tickle the ribs of anyone who's ever considered writing a letter to protest an inferior product or solve a merchandise mystery (e.g., why are Wendy's hamburgers square?). Hollywood writer Davidson, working under the pseudonym David Paulson, reprints some 100 letters he wrote to American companies, as well their representatives' responses to his rather unusual comments and requests. His letter to the Jamba Juice Corporation suggests new flavors (tuna melt, Thanksgiving Dinner) to supplement their popular healthy shots. "I can't quite understand how people are able to swallow that Wheat Grass stuff you grind up for them," he writes. "It tastes like you fell on your face in a game of soccer and just happened to have your mouth open." After Jamba writes back, expressing appreciation for his creativity and their immediate testing of his "concoctions," he follows up with another letter in which he recommends publicizing their products through an activity on Fear Factor. Other pranks include sending a five dollar bill to a "Sir or Madam" at RadioShack ("I was handed it by an elderly customer...I had believed it was stolen from an open cash register"), for which he receives a thoughtful reply and two "$10.00 'Customer Appreciation Dollars'"; harassing Ben &Jerry's ("We're sorry to hear that you are seeing a psychologist because you haven't heard from us about your flavor suggestion," their letter reads); and asking the Marshmallow Fluff folks if "nuking it in the microwave for 10 minutes and then freezing it" will make a marshmallow ice-cream pop (it won't). Highbrow humor it ain't, but it is certainly, as Davidson himself puts it, "damn good bathroom reading."
Copyright 2003 Reed Business Information, Inc.

Review
"I couldn't put it down. Some of the funniest writing since 'Seinfeld'."
-Jerry Stiller

"It's hard to know which are funnier: Paul Davidson's facetious letters to Fortune 500 companies or the corporate stooges' equally clueless replies. Read Consumer Joe yourself and decide."
-Andy Borowitz, humorist for The New Yorker and author of Who Moved My Soap? The CEO's Guide to Surviving in Prison

"Hilarious. Paul Davidson razzes corporate America with the swift sword of Michael Moore, the energy of Richard Simmons, the wit of Seinfeld and the grace of Gilligan. From all-pulp orange juice to plucking his unibrow, this book will have you laughing out loud...at least until you realize just what kind of country we live in. Then of course, you'll want to take it on the plane when you make your exile."
-Gwen Macsai, Author of "Lipshtick", NPR Contributor, Creator of ABC's "What About Joan" -- Review

See all Editorial Reviews

Product Details

• Paperback: 224 pages
• Publisher: Broadway; 1st edition (September 9, 2003)
• Language: English
• ISBN-10: 076791502X
• ISBN-13: 978-0767915021
• Product Dimensions: 9.1 x 7.4 x 0.6 inches
• Shipping Weight: 13.4 ounces
• Average Customer Review: 4.6 out of 5 stars See all reviews (14 customer reviews)
• Amazon.com Sales Rank: #574,569 in Books (See Bestsellers in Books)

Customer Reviews

Most Helpful Customer Reviews

11 of 14 people found the following review helpful:

5.0 out of 5 stars Funniest Thing I've Read In a Long, Long Time, October 3, 2003

By	"fabepm" (Los Angeles, CA) - See all my reviews

I rushed out to buy this book after listening to an interview with the author on a popular morning radio show. Mind you, this is not something I am prone to do very often, but the guy sounded really funny on the radio and some of the letters that were read on-air almost made me pee my drive-time-traffic pants.

Well, after reading through it a total of one-and-a-half times (some pages were so funny, I had to read again), I am very pleased to report that the book did not disappoint - and in fact, far surpassed my expectations.

The letters he writes to major corporations are truly hilarious. These are all companies that I use, or have used on a regular basis, so reading the letters was not only entertaining, but also a kind of wish-fulfillment on my part. And then, the corporate replies.... Just knowing that someone had to spend the time to write a straight-faced response (and in some cases, not-so-straight-faced) tickled me to no end. Although I do have to express my surprise that some of the companies actually displayed a little sense of humor.

Bottom line: If you like to laugh, buy this book! I've already more copies for Christmas presents!! Sure to become a fave coffee table book in your house as well. And word to the wise: be sure to relieve your bladder before you read!

1 of 1 people found the following review helpful:

5.0 out of 5 stars As a gift for my husband, September 7, 2007

By	McDMom - See all my reviews

We were getting something to eat on our honeymoon and my husband picked up this book. He cracked up! I made a mental note that it would make a great git for him later on. After a little hunting, I found it. It is a perfect book for the sarcastic person. He still pulls it out every once in a while for a chuckle.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Joe Consumer's letters represent mainstream America, June 19, 2007

By	Betty Bogart "texasgirl" - See all my reviews (REAL NAME)

As the corporate customer service writer featured on the book's 49th page, I was surprised when David Paulson contacted me a second time to say that his November 6 letter was actually a "test," so to speak. To those working in the airline industry during the dark days and months that followed 9/11, some of the questions that passengers asked--and the scenarios about which they (and he) wrote--were especially mind-boggling. But, when now re-reading Mr. Paulson's letter (on Page 48 of Consumer Joe), his concerns about tweezers are honestly no more outlandish than some seriously written letters that passengers send to airlines on an average day--which only goes to show the mindset of the traveling public!

Consumer Joe is good, lighthearted reading that makes me chuckle whenever I open it. Thanks, David!