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Consumer Reports list this as a BEST Buy and the 2nd highest rating of all Blue Rays. Why all the bad reviews here. They do a lot of testing.
asked by John L. Holt on August 15, 2012
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Probably because Consumer Reports tests products when they are new. Mine worked fine for a few mo. and then suddenly lost its ability to connect to the internet wirelessly. After several phone calls to customed support and ying to fix the problem remotely, I finally had to box it up and send it in fo repairs. Working fine now but who knows for how long.
Don H. Vater answered on October 16, 2012
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Because the Consumer reports probably tested everything but durability! Samsung knows how to load its products with great new specs and slickness, and so they're good at making a good "first impression"! These attributes tend to get those products on many top 5 lists upon their release, without long-term performance being factored in! A lot of the reviews here are from people who got burned after a few months of use! Maybe if you want to buy a Samsung product, you stay away from the newly released models.
Triko answered on October 6, 2012
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I think Consumer Reports review quality is getting worse. Too many products, they don't test like they used to, and their politics seem to affect a lot of their listings. I still subscribe and use their research, but find I need to use it as only one source. Watch their ratings vs. user ratings on various sites, and you will find lots of divergence.
C. Kotan answered on February 13, 2013
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Cautious Consumer answered on October 9, 2014
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