Contextual Design begins with contextual inquiry, where software developers interview users and attempt to understand the way they work. Such "customer empathy" is central to the Contextual Design process and a total understanding of "work" within organizations is the mantra here. The book describes how, later in the process, software developers step back from the user data and do an "affinity," which is an overall analysis of hundreds (or even thousands) of individual facts. Contextual Design then explains the additional steps required to build systems using this method, including building models for flow, sequence, and artifacts, and establishing the cultural and the physical environments for a system. After getting an overview, developers consolidate these initial models, get more user input, and then design user interfaces.
This book, written in a clear, informal style without excessive jargon, reads very much like a book on business motivation. Various practitioners of Contextual Design offer short testimonials on the software design method.
I got the book because it was required for a class that I am taking. It arrived on time and was in good condition.Published 18 months ago by Perry Hartman
I'll be honest that I've only read about 4 chapters of this book, but the formatting makes it really difficult to read. Read morePublished 18 months ago by Danielle Alexander
The Kindle edition is laden with typos and editing errors. Looks like they converted an early draft rather than something that'd been copy-edited. Read morePublished on July 31, 2012 by M. J. Downey
The book is as described by the seller, but there where shipping mishandling and shipping took to long.Published on June 27, 2010 by Miguel M. Bencosme
I will review this product from its material standpoint and not from an implementation standpoint. The book was part of a class I took in Carnegie Mellon. Read morePublished on June 23, 2009 by R. Parthasarathy
If you've got a memory like a gold fish this might be a great book. For others this book is likely to be repetative to the extreme. Half of the pages could easily be cut out. Read morePublished on April 26, 2007 by T. Martin
This book provided a method to gather requirement efficiently but the rest of the method should be revised.Published on May 13, 2004 by Incerdible