16 of 17 people found the following review helpful:
1.0 out of 5 stars
1 year experience with SurfaceSound Compact, January 14, 2009
This review is from: Contour Design Surfacesound Bluetooth Speaker (Wireless Phone Accessory)
1 year update: I wrote the review below 1 year ago to the day. My opinion of this item has changed drastically since I first received the unit. In the beginning, the SurfaceSound Compact worked great. Paired with my iPhone 2G seamlessly. Voice quality was good on both ends. But after a few months, my unit started acting erratic. It would turn on when the mic was in the off position. Sound crackled and lights flashed. It needed replacement. I e-mailed Bluetrek support and got a replacement, but the 2nd unit started having the same erratic behavior from the beginning. I returned the 2nd unit back. I've just received my 3rd unit from Bluetrek, and they sent me back a SurfaceSound Duo, which has a little bluetooth headset. I bought the SurfaceSound Compact in order to avoid having a bluetooth headset while driving. But anyway, there were no instructions, and when I downloaded the instructions from Bluetrek, I cannot believe that there's no steps showing how to link the Duo with my phone. Back to support again. I've never had this experience before with an electronic device, NEVER!
------------
I've noticed the majority of Amazon reviews are negative on this item. I feel compelled to write this review as my experience has been great with this product. I can't speak for other people, but I bought this item because of [...] Best of Show 2008 award and review. I bought the Bluetrek model from Expansys for around $50, I don't know why Contour Design is selling it for $100. Anyway, as soon as I pull down the microphone,this pairs seamlessly with my iPhone every time. It pairs much more consistently than my $600 Alpine stereo with Bluetooth kit. The sound quality is very good, and the volume is LOUD. The design is very simple so it doesn't attract attention. I'm picky, but I really love this product. The only problem I encountered was I misplaced the car charger, and didn't know how to recharge this item as it appeared to use a proprietary plug. Now I know that the plug is microUSB, so I assume it can be charged with any microUSB-USB cable to any USB port.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
7 of 8 people found the following review helpful:
1.0 out of 5 stars
Too much hype... ignore it all., August 28, 2008
This review is from: Contour Design Surfacesound Bluetooth Speaker (Wireless Phone Accessory)
I really thought I had made the best purchase based on the reviews. I think somebody was bought off. The sound on the other end is terrible and it pretty much sucks on my end too. I got nothing but complaints when using it. The icing on the cake was when its connector to the sun visor snapped off. I am chalking this one up to experience. If the review sounds too good and looks to slick to be true, it probably is. I just bought the new 3G iPhone which has an updated and outstanding speaker and mic system that gives me the best speaker phone I have ever used. I just lay it on up the dash under the glass and the people on the other end can't tell me if I am moving or not. As usual, Apple knows how to do it right.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No
6 of 7 people found the following review helpful:
1.0 out of 5 stars
Clip broke in 2 days, October 14, 2008
This review is from: Contour Design Surfacesound Bluetooth Speaker (Wireless Phone Accessory)
The clip holding the phone and the clip broke within two days of use. A shoddy product.
Help other customers find the most helpful reviews
Was this review helpful to you? Yes
No