Customer Reviews

ContourROAM Hands-free HD Camcorder (Newest Model)

5 star:		(36)
4 star:		(26)
3 star:		(10)
2 star:		(7)
1 star:		(9)

 

 

I want to first start by saying I have them all, the GoPro the Contour HD and the Contour Roam. I am stationed in remote Afghanistan and go out on foot patrols frequently. The other cameras require FAR too much prep time to be tactically practical. This one is amazing because it is one switch and done (ON)!! I keep it mounted with the adhesive mount to my Kevlar and it is always ready to go. The others require you to turn them on and have them on standby this is not preactical when the action starts. The image quality is as good as you want, except at night, but that is just a sacrifice you have to make on all cameras of this type. If you are a soldier you want THIS CAMERA!! Dont waste your money on the GoPro, it doesn't fit a soldier's style. Combine the images with iMovie and you can churn out very nice AAR's for your soldiers to learn from.

Well, I've taken the Contour Roam out to a few range trips now and I can give a much better review at this point.

Build Quality: 10/10
As soon as you pick up the Contour Roam, you will definitely notice the build quality of the device. It feels very solid with an aluminum tube body. The lower half where the mounting options would go is made of plastic but is securely attached to the main body. The camera angel can be adjusted by turning the front end of the device; it turns with a fluid motion and distinct notch at the -90, 0, 90, and 180 positions.

Clarity: 9/10
I was really impressed with the clarity of the lens - particularly at longer distances of about 15-20 yards. If your expectations for a device like this are reasonable, you'll be happy with the image quality. In the video that I made, I used a Canon S100 and the Contour Roam. You can definitely tell a difference in the image quality if you compare the two. That being said, the Contour did very well and you can make out details just fine.

Mic Sensitivity: 1/10
One thing that I noticed about the Contour Roam was that there was no way to control the mic sensitivity on the device itself. In order to change the setting, the user has to connect the Contour to the computer and open up the software. While there, the user can adjust the mic sensitivity level. One bad thing about this is that you have to adjust in the software and then try it out to see if it works for your application.

Looks like my unit is an earlier production one where they identified an issue with the mic. The company's policy is to exchange the units at no cost to the customer. I'll update the review when I get my new unit.

[Update 12/20/2011] - Since Amazon had a lightening deal on the Contour Roam, I decided to pick up another one of these camcorders. I was a little hesitant due to the mic issue but sure enough, this camcorder does NOT have a mic issue. When set at level 42, I can speak in my normal voice and it records just fine.

Camera Controls: 10/10
On/Off - Turning the camera on and off doesn't get any easier than this. There is a top mounted switch that you slide forward (towards the lens) to turn it on and slide it to the rear to turn it off. This allows for fast activation of the camera and it starts recording within 1-2 seconds of the switch being turned on.

Status/Laser button - The rear mounted laser button allows for easy actuation by simply pressing the button on the rear. If you run a flashlight on your carbine such as the SureFire E2D, you'll know what I'm referring to. The purpose of this control is to check the status of the memory card, battery, and also it activates a laser leveler which is pretty neat.

Format button - When you insert a new microSD card into the camera, you'll have to reformat it prior to use. The format button is recessed into the body of the camera and you will need either a pin or a toothpick to push the button. So before you head out for a trip with spare cards, make sure you format them all before you leave the house unless you always carry a pin or a toothpick.

Mounting options: 10/10
Contour has released a lot of mounting options for this product. In the box you get a helmet mount (can rotate up or down) and a profile mount (non-rotating). For my purposes, I chose to buy the picattiny rail mount since this was going on my carbine. One thing to note about the picatinny rail mount is that there is a slight wobble to the camera when you attach it to the mount. To fix this, I just wedged a small piece of rubber in between the camera and the mount.

Software: 7/10
The user needs to download the Contour Roam program from their main website; no installation disk comes with the camcorder. The software isn't the most intuitive but it isn't horrible by any means. One interesting thing to note is that if you play any of the videos inside the program, you will get NO sound. Once you transfer the videos from the Contour Roam to your computer, you need to look for the video file in your computer and play it from there. I was getting ready to return the camcorder thinking that it was defective but I gave it one last shot and it worked. This is something that needs to be addressed by the company.

Conclusion: I'm very happy with this purchase and I would definitely recommend it to other folks.

Since Amazon will not allow linking to you tube, you can access my video through the method below.

Go to youtube and enter "eNg_uggBg0Y" to watch my video. Skip to time 0:53 to watch the video recording with the Contour Roam.

I've only used the camera a couple of times so far... the first of which was during a consistent light rain while mountain biking out on the trails here in the Pacific Northwest. In the product description you'll find a whole paragraph describing how this unit is "super tough" and how the "ContourROAM is made to withstand encounters with everything from eating mud puddles", etc. After one outing in not super tough conditions I wound up with the front glass (or plastic, not sure what it's made of) having scratches in it from me wiping it clear while riding down the trail so that I could film.

This is not a huge deal for me as most surfaces will scratch when rubbed with wet dirt, fine, I get that. So, I contacted Contour describing what happened and asked if I could order some replacement glass for the front or if the existing lens refresh kits would work. Here's the reply from Contour:

There are currently no replacement lenses available. I'm told that opening the ROAM camera will lose it's waterproof rating and thus void the warranty. The ROAM does however come with a protective lens cap for when the camera is not in use.
We do hope to have a different scratched lens solution for the ROAM that does not void the warranty in the near future. Thank you for being patient.

A different scratched lens solution? Sounds like there is no lens scratch solution so buyer beware.

I am pleased with the video quality but think the HD model with the 60fps mode would have been a better choice specially when you can find them for 40% cheaper than this non-serviceable model. There's a reason why the GoPro's are so successful.

I have to say that the quality for this portable device is pretty good, but battery wasn't so good, I only got 2 and half hours on one full charger.

Background: I had been researching and investigating helmet cameras for the better part of the last 12-16 months. The primary use I have for helmet cameras is helmet-mounted and pole-mounted video recording for my snowboarding (mis)adventures. When looking at different options I had several criteria that were most important to me: video quality, ease of use, built quality and durability, and ergonomics for helmet mounting. By the end of summer 2011 - I had narrowed my search down to the GoPro Hero HD and the ContourROAM. While the GoPro sported more shooting modes, more robust waterproof/impact protection, and more mounting options, the ROAM was much simpler to use in the field, was significantly more ergonomic when mounted to a helmet, and sported the same 170° field of view as the GoPro. Eventually I settled on the ROAM because, as I figured, the possibility of losing a camera in the backcountry was a significant purchasing factor for me.

The ROAM does everything as advertised. The video quality is great, the fisheye effect is exactly what I was looking for, and it mounted perfectly to my Red Mutiny II helmet. After a weekend of ATVing and camping, all of my videos look great and I am very excited to take it out into the snow. For anyone looking for a great, simple helmet/adventure camera, I would absolutely recommend the ROAM. The only concern I had after the weekend of use was that the beeping sound seemed to fluctuate tones over the weekend (I'm not sure if this is due to the -10°C temperatures, low battery, or what).

Overall, the entire Contour experience is simple and pain-free. Setting the camera up, using it in the field, uploading the video, and, finally, viewing the footage was a pleasing and easy experience. For those looking for a cavalcade of shooting modes, GPS, iOS/Android Bluetooth linking, or other premium features, the ROAM may not be for you... however, if you want an easy-to-use, well-designed helmet camera, the ContourROAM should do the trick for you.

Note: I will update this review once I get to use the ROAM in snowy conditions.

Bought this for use on my off-road motorcycle. Within the first hour or so I caught the camera on a small branch and broke the rotating mount. It's a good thing I had installed the little lanyard or the cam would be lost. The camera itself is great, batteries seem to last forever, operation is as simple as could be, just one switch. My only gripe is the mounts. For the number of people who use these with helmets you would think they would supply a mount that is cable of mounting on the contours of a modern helmet.

Been using this camera for a few weeks. The build quality is superb and it's real simple to use. I am pleased with the picture quality, however it really needs 60fps to smooth out the video. When the action speeds up, it's not as natural looking as the 60fps video from the ContourHD and GPS in 720@60FPS. I am suprised that it's not included here. Not sure if a firmware update could add this functionality?
Maybe?
[...]

I received my contour roam...faster than expected..... in perfect condition.

contour roam is an easy to use helmet camera ...no nonsense... sound quality is good.even with snowboarding....compared to the Bullet i used last year (sound was useless)...with the Roam...i have hardly any wind noise...and can hear ppl talk...perfect.

Disappointed, to put it simply. I was looking forward to getting into POV action shooting. Of the various cameras out there (GoPro, Oregon Scientific, Drift), I liked the feel and look of the Contour the most. When the specs came out for the ROAM, I was all over it.

I got my ROAM in the mail and immediately tested it out. Sadly, there was zero audio. I boosted the mic setting to 42 (max) and only got audio from mounting the camera. I spoke loudly, recorded a movie at 80db reading just 2 feet away from the camera and it picked up no audio.

About a month later, Contour released a firmware update to supposedly address this problem. It did nothing at all.

I contacted Contour and they kindly sent a replacement.

I received it and unfortunately, it STILL did not work. The firmware was up-to-date, I formatted my memory card with no problems, and while the video quality is great, no audio = faulty product.

I tried to contact Contour again and I have not received any reply for the past week or so.

It is sad that they are unable to release a WORKING product. Buyers beware.

I don't know if I'm just extremely lucky, but bought 4 of these and all of them not only have great picture, but the sound is perfectly fine and much better than expected! After I downloaded the latest firmware update to 1.06, all the sound issues have been resolved. I don't know if I truly am extremely lucky, having bought 4 and no issues with any of them, but I would definitely recommend this product to anyone interested in recording outdoor activities. Took mine snowboarding and everyone loves it!!!