I received my "new" tank in the mail. It had a broken hatch and seven broken treads on one of the tracks. All the broken pieces were laying in the styrafoam packing inside the box, inside the UPS box. Wow, this toy was packed to the hilt. After complaining to "Heng Long Toys", they assured me that this toy was a brand new tank from the factory. They said they would send me another tank asap. I received my other "brand new" tank. It was packed the same sturdy way, and guess what, the same hatch was missing, not broken, as on my first tank. I checked the box thoroughly and found a hinge and a hatch thrown in with some of other extra parts. I put the hinge and the hatch on the tank. They were both dark green. The rest of the tank is tan, brown and camoflauge green. It obviously didn't come from the factory like that. I took some parts off of the first tank and with a little drilling, paint and some glue, it almost looks like "new". If you buy from "Heng Long Toys", buy two. If you are lucky, you will have enough parts to make one.
I gave my grandson the tank for his birthday. Although it was three days late, he loves it. I hope it lasts more days then how long it took to get it.