Buy Used
Used - Very Good See details
$2.73 & eligible for FREE Super Saver Shipping on orders over $25. Details

or
Sign in to turn on 1-Click ordering.
 
   
85 used & new from $0.01

Have one to sell? Sell yours here
 
 
The Control Theory Manager: Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and
  
Tell the Publisher!
I’d like to read this book on Kindle

Don’t have a Kindle? Get your Kindle here.
 
  

The Control Theory Manager: Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and (Hardcover)

~ (Author) "Based on their common sense, almost all American managers are so convinced that they "know" why the people they manage behave the way they do..." (more)
Key Phrases: total behavior, managing workers, quality worlds, United States (more...)
4.0 out of 5 stars  See all reviews (4 customer reviews)


Available from these sellers.


15 new from $1.94 63 used from $0.01 7 collectible from $15.36

Formats

Amazon Price New from Used from
  Hardcover, December 31, 1993 -- $1.94 $0.01
  Paperback, January 10, 1995 $11.07 $0.99 $0.24

Customers Who Bought This Item Also Bought

Choice Theory: A New Psychology of Personal Freedom

Choice Theory: A New Psychology of Personal Freedom

by William Glasser
4.0 out of 5 stars (48)  $10.79
Reality Therapy: A New Approach to Psychiatry (Colophon Books)

Reality Therapy: A New Approach to Psychiatry (Colophon Books)

by William Glasser
Positive Addiction (Harper Colophon Books)

Positive Addiction (Harper Colophon Books)

by William Glasser
3.6 out of 5 stars (7)  $11.10
The Language of Choice Theory

The Language of Choice Theory

by William Glasser
3.0 out of 5 stars (2)  $11.21
Control Theory: A New Explanation of How We Control Our Lives

Control Theory: A New Explanation of How We Control Our Lives

by William Glasser
Explore similar items

Editorial Reviews

Product Description

Combines control theory with the wisdom of the Deming management philosophy to show managers how to use control theory in order to practice lead-management. 35,000 first printing.


About the Author

William Glasser, M.D.,is a world-renowned psychatrist who lectures widely. He is the author of many books including Choice Theory, Reality Therapy, The Quality School, and Getting Together and Staying Together, and he is the president of the William Glassner Institute in Los Angeles. --This text refers to the Paperback edition.

Product Details

  • Hardcover: 160 pages
  • Publisher: Harpercollins; 1st edition (January 1994)
  • Language: English
  • ISBN-10: 088730673X
  • ISBN-13: 978-0887306730
  • Product Dimensions: 8.3 x 5.4 x 0.7 inches
  • Shipping Weight: 11.2 ounces
  • Average Customer Review: 4.0 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon.com Sales Rank: #1,756,913 in Books (See Bestsellers in Books)

More About the Author

William Glasser
Discover books, learn about writers, read author blogs, and more.

Visit Amazon's William Glasser Page

Inside This Book (learn more)
Browse and search another edition of this book.
First Sentence:
Based on their common sense, almost all American managers are so convinced that they "know" why the people they manage behave the way they do that it never occurs to them that they could be wrong. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
total behavior, managing workers, quality worlds, control theory
Key Phrases - Capitalized Phrases (CAPs): (learn more)
United States
New!
Books on Related Topics | Concordance | Text Stats
Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Search Inside This Book:



Books on Related Topics (learn more)
 
 

What Do Customers Ultimately Buy After Viewing This Item?

The Control Theory Manager: Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and
54% buy the item featured on this page:
The Control Theory Manager: Combining the Control Theory of William Glasser With the Wisdom of W. Edwards Deming to Explain Both What Quality Is and 4.0 out of 5 stars (4)
Choice Theory: A New Psychology of Personal Freedom
22% buy
Choice Theory: A New Psychology of Personal Freedom 4.0 out of 5 stars (48)
$10.79
The Quality School
10% buy
The Quality School 3.3 out of 5 stars (14)
$9.32
Unhappy Teenagers: A Way for Parents and Teachers to Reach Them
7% buy
Unhappy Teenagers: A Way for Parents and Teachers to Reach Them 5.0 out of 5 stars (4)
$20.71

Suggested Tags from Similar Products

 (What's this?)
Be the first one to add a relevant tag (keyword that's strongly related to this product).
 
(3)

Your tags: Add your first tag
 

Sell a Digital Version of This Book in the Kindle Store

If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store. Learn more

 

Customer Reviews

4 Reviews
5 star:
 (2)
4 star:
 (1)
3 star:    (0)
2 star:
 (1)
1 star:    (0)
 
 
 
 
 
Average Customer Review
4.0 out of 5 stars (4 customer reviews)
 
 
 
 
Share your thoughts with other customers:
Most Helpful Customer Reviews

 
3 of 3 people found the following review helpful:
5.0 out of 5 stars The human side of quality., December 1, 2004
By Software Engineer (Ann Arbor, MI USA) - See all my reviews
William Glasser has given us the human side of quality as framed by Dr. W. Edwards Deming. This is an excellent companion to the works of the great qualilty guru who was instramental in jump-starting the Japanese economy after WW2, and launching Toyota on its way to overtaking Chrysler, Ford, and maybe GM. Every manager should have a copy of this book sitting next to "The New Economics" to provide the means and motivation to spur one into transformation of self, of group, of company. Continual improvement has no end. It does not matter where you start, it matters when. Start NOW. These books will say why and how.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
4 of 5 people found the following review helpful:
5.0 out of 5 stars Wonderful little handbook -, May 28, 2000
By sam (Toronto Canada) - See all my reviews
Glasser takes the basic elements of his Control Theory and fits these in with Deming. Some very very common sense approaches to management. Management involves people most of all, and Glasser's approach is focused on people. This little book is one that a manager should keep on his desk for a careful read and a re-read. Common sense approaches to working with people to get things done, instead of "working" people to try to get things done..
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)



 
0 of 1 people found the following review helpful:
2.0 out of 5 stars Out of date and out of relevance, April 21, 2009
I loved his book on Control Theory and was hoping for more of the same, but it appears he has moved away from quality and toward some misguided mass media appeal.

It was almost as bad as Choice Theory.
Comment Comment | Permalink | Was this review helpful to you? Yes No (Report this)


Share your thoughts with other customers: Create your own review
 
 
 
Most Recent Customer Reviews

4.0 out of 5 stars The Control Theory Manager Review
I like the companion volume to Choice Theory which is entitled The Language of Choice Theory.
Published on December 4, 1999

Only search this product's reviews



Customer Discussions

This product's forum
Discussion Replies Latest Post
No discussions yet

Ask questions, Share opinions, Gain insight
Start a new discussion
Topic:
First post:
Prompts for sign-in
 


Active discussions in related forums
Search Customer Discussions
Search all Amazon discussions
   
Related forums



So You'd Like to...


Product Information from the Amapedia Community

Beta (What's this?)


Look for Similar Items by Category


Look for Similar Items by Subject

 

Feedback

If you need help or have a question for Customer Service, contact us.
 Would you like to update product info or give feedback on images?
Is there any other feedback you would like to provide?

Your comments can help make our site better for everyone.



Your Recent History

 (What's this?)

After viewing product detail pages or search results, look here to find an easy way to navigate back to pages you are interested in.