Review
"You owe it to your company and yourself to read this book. If you do so, you will sharply increase your odds for success and spend a lot less money. Steve has done the ERP industry a big service." --Tom F. Wallace, early ERP pioneer, author and Distinguished Fellow at The Ohio State University Center for Operational Excellence. --.
"I love this book." --R. Ray Wang. CEO & Principal Analyst of Constellation Research. Thought leader in enterprise systems and a founding partner of the Altimeter Group. --.
"If the Project Management Institute (PMI) had a certification program in ERP Management, this would be the only textbook needed." --Andy Klee, President, Klee Associates, ERPtips.com (SAP), and JDEtips.com (JD Edwards). --.
About the Author
Steve Phillips is an ERP professional with over twenty-seven years of implementation experience as a software consultant and a practitioner within industry. His background includes senior management education, software selection, project management, application consulting, process redesign, systems design, testing, training, and post go-live support.
This extensive knowledge is coupled with a rare combination of functional experience in operations management, IT management, and business reengineering. His industry experiences include manufacturing, distribution, business services, and the public sector.
Steve is degreed in Production & Operations Management with advanced studies in Industrial Management. Previously certified by the American Production and Inventory Control Society, he has written articles appearing in APICS publications.