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Control Your ERP Destiny: Reduce Project Costs, Mitigate Risks, and Design Better Business Solutions Paperback – May 31, 2013

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Control Your ERP Destiny: Reduce Project Costs, Mitigate Risks, and Design Better Business Solutions + Why New Systems Fail: An Insider's Guide to Successful IT Projects + Modern ERP: Select, Implement, and Use Today's Advanced Business Systems
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Editorial Reviews

Review

"You owe it to your company and yourself to read this book. If you do so, you will sharply increase your odds for success and spend a lot less money. Steve has done the ERP industry a big service." --Tom F. Wallace, early ERP pioneer, author and Distinguished Fellow at The Ohio State University Center for Operational Excellence. --.

"I love this book." --R. Ray Wang. CEO & Principal Analyst of Constellation Research. Thought leader in enterprise systems and a founding partner of the Altimeter Group. --.

"If the Project Management Institute (PMI) had a certification program in ERP Management, this would be the only textbook needed." --Andy Klee, President, Klee Associates, ERPtips.com (SAP), and JDEtips.com (JD Edwards). --.


About the Author

Steve Phillips is an ERP professional with over twenty-seven years of implementation experience as a software consultant and a practitioner within industry. His background includes senior management education, software selection, project management, application consulting, process redesign, systems design, testing, training, and post go-live support. This extensive knowledge is coupled with a rare combination of functional experience in operations management, IT management, and business reengineering. His industry experiences include manufacturing, distribution, business services, and the public sector. Steve is degreed in Production & Operations Management with advanced studies in Industrial Management. Previously certified by the American Production and Inventory Control Society, he has written articles appearing in APICS publications. He is also a featured contributor to several popular ERP related websites.
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Product Details

  • Paperback: 272 pages
  • Publisher: Street Smart ERP Publications; First edition (May 31, 2013)
  • Language: English
  • ISBN-10: 0615591086
  • ISBN-13: 978-0615591087
  • Product Dimensions: 6.1 x 0.6 x 9.2 inches
  • Shipping Weight: 14.4 ounces (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (13 customer reviews)
  • Amazon Best Sellers Rank: #403,884 in Books (See Top 100 in Books)

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8 of 8 people found the following review helpful By Jon Reed on July 22, 2012
Format: Paperback
There really aren't many "must-read" ERP books in the 30 year (or so) history of ERP. Michael Doane's SAP Blue and Green Books come to mind, but those are both SAP specific. Offhand, I can't think of another, and I've read a bunch of 'em. Well, you can add Steve's book to the list. Steve's book fits nicely into what I sometimes call the Center of Excellence movement - which is the push by ERP customer to gain more value out of their ERP investments and endure less headaches. However COE thinking largely happens after go-live, whereas Steve's book gets out in front of the ERP implementations themselves. The book is a combination of hard-won advice, cautionary tales, and a bit of a manifesto for taking control of your ERP project and not putting blind trust in third party consultancies.

Steve is an excellent writer, and with 27 years of ERP experience himself, authority drips from every page. I love that Steve spends time on aligning with senior management and how to make sure there are independent experts on the project who can rise above the politics and point out issues before they are rolled out to unhappy users. In short, if you are involved in the ERP marketplace you want to read this one. You probably won't agree with everything in it - I didn't either - but that's what Steve would have wanted I think. The section on testing is a must read as well. I'm planning on giving this book to other folks in this market I respect.
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3 of 3 people found the following review helpful By Andrew F. Klee on July 29, 2012
Format: Paperback
I've worked closely with Steve Phillips over the last year on two joint presentations about Knowledge Transfer and client ownership being the bedrock for successful ERP projects. Steve is an excellent speaker and writer, and this book covers the entire ERP lifecycle with sage advice on all aspects of the implementation process.

I also started giving this book out to my clients. I urge them to read the book and put it into practice. Doing that is probably the quickest way to get real ROI on any ERP project. Clients that ignore Steve's advice will regret the additional significant costs they incur during the lifecycle of their ERP solution.

Andy Klee, President
Klee Associates, Inc.
[....]
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3 of 3 people found the following review helpful By acc12 on December 13, 2012
Format: Paperback
ERP Implementation is a tough topic, no doubt about it. I think it is hard to write about it and still keep the readers attention. But this book does a great job. It was easy to read yet packed with great information. I found that I always had to read it with a pencil in hand to underline sections I wanted to remember. Anyone involved in the ERP software selection process or the implementation process should read this. And I think people who sell and market ERP software will get valuable insights too.
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2 of 2 people found the following review helpful By Luket on July 25, 2012
Format: Paperback
Don't attempt an ERP implementation without this book in hand! The author, Steve Phillips, is right on about all the hard realities, unspoken truths, and candid observations that come with implementing ERP systems in companies and businesses today. While so many books (along with the marketing material put out by consulting firms) gloss over the challenges that come with ERP implementations, Phillips provides a much needed "real world" view of how best to mitigate the risks that lead to cost overruns and post go-live disasters. Great balance between all the "must have" technical aspects of an ERP implementation along with insights on the more informal operational realities we all must face.
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2 of 2 people found the following review helpful By PATRICK L LESANDRINI on August 18, 2014
Format: Paperback
I found many pearls of wisdom throughout this book. It is an end to end overview of all the factors which must be taken into consideration for your ERP environment. Steve takes you on a journey including the choosing and the proper use of consultants as well as the need to build out key competencies in your organization to improve outcomes for IT ERP Projects, Operations and Services. Well thought out book which not only addresses the technology, but the need for managing the transitions. Highly recommend this book to anyone providing specification and selection services as well as those just wanting to drive operational efficiencies in their ERP landscape.
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1 of 1 people found the following review helpful By G. Brett Beaubouef, PMP, CISA on July 10, 2012
Format: Paperback
I have several ERP implementation books in my personal library that I have studied over my 20-year implementation experience in the ERP industry. There are very few books that I would consider a game changer and an eye-opener. Not only will I state that Steve's book is a game changer but I would strongly recommend this book for current and future ERP customers. This book is direct and specific regarding risks and recommendations. I also find the read as a refreshing challenge to ERP vendors and ERP implementation partners to evolve the value proposition for customers. I would not consider this read as a classical textbook for performing ERP implementations but rather a realistic commentary on best implementation practices based upon "hands-on" experience. Theory provide a fundamental understanding (indirect impact at best) but this book will have a direct impact on your ERP implementation success.
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1 of 1 people found the following review helpful By Michael Rand on December 3, 2014
Format: Kindle Edition Verified Purchase
This book was a welcome addition to my business/IT library. Some content I especially enjoyed:

1) Detail around the importance of developing in-house skills in 3 areas: project management, business analysis, and software configuration.
2) Useful ERP software and consultant selection frameworks.
3) A clear but comprehensive ERP roadmap, outlining the major phases of an implementation project.

Those 3 were worth the price of the book alone ... the rest was gravy.
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