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[This book's] timeliness is remarkable. Now that the Western system of responsible (that is, profit-based) production has emerged as the victor over command economies, the secrets of how we did it may replace foreign relations as 'topic A' at conferences, and historians who continue to reject 'material civilization' as unworthy of genuine scholars will do so at their peril.
(American Historical Review )A superb historical analysis of the philosophical and technological forces that led to the development of communication genres and processes in the modern American corporation.
(Journal of Business Communication )
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Most Helpful Customer Reviews
4 of 5 people found the following review helpful:
5.0 out of 5 stars
A Clear Insight,
By A Customer
This review is from: Control through Communication: The Rise of System in American Management (Studies in Industry and Society) (Paperback)
The nature of business and organizations has changed radically in the last 150 years. Dr. Yates describes those changes and shows how improved information and communications technology made those changes possible. Her point is that the telegraph, the memeograph machine, vertical filing and so on made possible the development of copmplex modern organizations with multiple divisions in different locations. She uses the Illinois Central Rail Road, the Scovill Manufacturing Company, and DuPont to show how organizations evolved. Obviously, the rise of the modern corporation -- and other complex organizations -- has made the modern world possible. This interesting book helps explain that revolutionary development. This book is clear and interesting. Her research is carefully document.
2 of 4 people found the following review helpful:
5.0 out of 5 stars
A Clear Insight,
By
This review is from: Control through Communication: The Rise of System in American Management (Studies in Industry and Society) (Paperback)
The nature of business and organizations has changed radically in the last 150 years. Dr. Yates describes those changes and shows how improved information and communications technology made those changes possible. Her point is that the telegraph, the memeograph machine, vertical filing and so on made possible the development of copmplex modern organizations with multiple divisions in different locations. She uses the Illinois Central Rail Road, the Scovill Manufacturing Company, and DuPont to show how organizations evolved. Obviously, the rise of the modern corporation -- and other complex organizations -- has made the modern world possible. This interesting book helps explain that revolutionary development. This book is clear and interesting. Her research is carefully document.
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