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The book is well written and easy to read.
It's more like one component of a well-thought-out, full-fledged training program in how to recognize and overcome destructive verbal communication behaviors.
The good news about this approach is that every one of us can learn how to improve our communication merely by changing what and how we say things.
Really excellent book. Has been a huge help. Highly recommended.Published 12 days ago by Goran Lukic
This book has changed the way I communicate. I'm more aware of mind reads, how I interject and try to now understand the reasoning behind and around the conversation.Published 14 days ago by Sasha
Great book, very helpful in figuring out what your doing in conversations that might be taken the wrong way.Published 2 months ago by Jenelle Stubblefield
Being a collage student this book has open my eyes to the best way to communicate with the professors and classmates without causing any tension. Read morePublished 5 months ago by Rebecca Monter
You can not just read this book, you have to practice changing your communication patterns. Wish I had read this a long time ago, our communication skills in general are not... Read morePublished 8 months ago by Angela
This is more of a text book for the classes they run. You really need to work though it with others. It covers the basic mistakes people make when talking to others.Published 9 months ago by Amazon Customer
"Sometimes it may seem that the only solution is to get the difficult person out of your life. Quit your job, fire your employee, seek a divorce, and so on. Read morePublished 15 months ago by Steve Amoia