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Convivial Toolbox: Generative Research for the Front End of Design Paperback – January 8, 2013

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Editorial Reviews

About the Author

Liz Sanders: Liz Sanders is the founder of MakeTools www.maketools.com, a company that explores new spaces in the emerging design landscapes. She is a visionary in pre-design research, having introduced many of the tools, techniques and methods being used today to drive and/or inspire design from a human-centered perspective. Liz has practiced co-designing across all the design disciplines. Her current focus is on bringing participatory, human-centered design thinking and co-creation practices to the challenges we face for the future. Liz speaks about and offers learning experiences in human-centered design research and innovation for clients, colleagues and students around the world. She has a Ph.D. in Experimental and Quantitative Psychology and a B.A. in both Psychology and in Anthropology.

PROFESSIONAL EXPERIENCE

Founder, MakeTools (January 2005 to present)
MakeTools uses generative tools to explore collective creativity.
President, SonicRim (1999 to 2005)
SonicRim is a consulting firm that offers design research services to companies who want to stay in
tune with and respond to the emerging needs of their customers.
Vice President, Fitch Inc. (1982 to 1999)
Fitch Inc. is an interdisciplinary design consulting firm serving clients in many industries.

TEACHING EXPERIENCE

The Ohio State University (OSU) (1992 to present)
• Senior Lecturer, Department of Industrial, Interior, and Visual Communication Design
• Adjunct Faculty Member, Industrial and Systems Engineering
• Advise many Masters and Ph.D. students from OSU (and other universities)
• Regularly teach these required courses:
– Industrial Design 555: Design Research for undergraduate students
– Industrial Design 786: Design Research for graduate students

Carnegie Mellon University (CMU)
Member of the Board of Advisors for the School of Design since 1999

University of Dundee, Scotland

Honorary Professorship in the School of Design, Faculty of Duncan of Jordanstone College

RELATED ACADEMIC AND PROFESSIONAL ACTIVITIES
• Associate Editor for CoDesign: Collaboration in Design
• Have conducted workshops and made presentations to students and faculty in many different universities including:
– Carnegie Mellon University in Pittsburgh, PA (visit there once a year)
– Stanford University in Stanford, CA
– University of Art and Design in Helsinki, Finland
– Delft University of Technology, Delft, The Netherlands
– Institute of Design, Illinois Institute of Technology, Chicago, IL
– University of Washington in Seattle, WA
– Rensselaer Polytechnic Institute in Troy, NY
– University of Calgary in Calgary, Alberta
– North Carolina State University, Raleigh, NC
– Savannah College of Art and Design, Savannah, Georgia
– Universidad de las Americas in Peubla, Mexico
– University of Dundee, Scotland
• Have a working relationship with researchers at:
– Delft University of Technology, Delft, The Netherlands
– The Hong Kong Polytechnic University, Hong Kong
– University of Art and Design in Helsinki, Finland
– University of Dundee in Dundee, Scotland
• Review committee for CHI (Computer Human Interaction) Conferences
• Review committee for HFES (Human Factors and Ergonomics) Conferences
• Review committee for the Conference on Designing Pleasurable Products and Interfaces, 2003
• Scientific committee member for Wonderground, the 2006 Design Research Society International Conference in Lisbon 2006
• Review committee for The Emotional Wardrobe International Conference in Bristol, UK 2006

PROFESSIONAL AFFILIATIONS
• The World Future Society
• The Human Factors and Ergonomics Society (HFES)
• The Industrial Designers Society of America (IDSA)
• The Design Management Institute (DMI)
• The Product Development and Management Association (PDMA)
• Sigma Xi, The Scientific Research Society
• The International Dyslexia Association
• The Design and Emotion Society
• The Center for Ethnography and Documentary Research (Board Member)
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Product Details

  • Paperback: 272 pages
  • Publisher: BIS Publishers (January 8, 2013)
  • Language: English
  • ISBN-10: 9063692846
  • ISBN-13: 978-9063692841
  • Product Dimensions: 1 x 6.5 x 8.8 inches
  • Shipping Weight: 1.8 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #210,534 in Books (See Top 100 in Books)

Customer Reviews

Top Customer Reviews

By Bryce R. Cassin on April 13, 2013
Format: Paperback
All the chapters are worthwhile and contribute to a new view of design. Of particular interest to practitioners involved in health care design are the chapters dedicated to this field. A superb vision for participatory design in healthcare. The presentation of the workshop format provides a useful blueprint that can be employed in the development of new healthcare environments with a human centred focus. The advice about the practical engagement of health professionals and patients throughout the process is great common sense and yet so rarely used with this level of clarity in actual health facility project design work.
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By SimonSays on December 23, 2012
Format: Paperback
For a number of years I have been looking for a book for the User-Centered Innovation class I teach. I am glad I finally found one. While there were a few good candidates, this is the best in coverage of what I consider an essential topic. More than that, discussion, clarity, diversity of cases, and presentation are all of very high quality. Thanks!
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I am glad this book focuses primarily on the generative side of research because there are a bunch of books out there that topically cover research and you don't really get anything from them that you can understand how to use in practice. It has plenty of case studies so readers can understand the context of how each method and tool was used, from academic novice use all the way to expert industry use.
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Fantastic collection of very relevant, immediately applicable ideas for your Design Thinking toolbox -

I find that it enriches your ethnographic research competencies and opens up interesting possibilities - while offering innovative approaches that one may not have been exposed to;

Overall, an excellent resource!
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Format: Paperback
This text has more than met my expectations, and I'll be using it in my classes from now on. There are others that purport to show design and research methods, but they are mostly catalogs useful only to those who already know the methodology. Students and designers new to qualitative research have difficulty using the methods described in these other resources.

The Convivial Toolbox, on the other hand, lays a foundation of thought to explain generative tools and support their use for participatory design, and then breaks down the methods, the rationales, their use, the analysis of the findings and presentation of results. Fleshed out with real-world examples from 49 practitioners and educators, it's at last the text I've been hoping to see.
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