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Stand up to anyone -- without fighting.
Blunt a sniper's attack.
Get a clam to talk.
Cut off a Sherman tank at the pass.
Get stallers off the dime.
Move a complainer into a problem-solving mode.
Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!
This book really helped me to be mindful of how to diffuse difficult people at work. There are always going to be those people around and sometimes the things that the book... Read morePublished 19 days ago by C B
No, you're not crazy! All those people really do have issues! Then you go home and get an ulcer stressing over the fallout of their disruptive, destructive, confusing and just... Read morePublished 1 month ago by White Elephant
A must read for anyone in the work place, going to school or just living. Bramson gives you great insight to peoples behaviors and motivations and this book should be a must for... Read morePublished 1 month ago by jacki
This is a classic identifying and coping with those who can
make our lives difficult. A keeper.
Bob Bramson's book is a classic and is still current more than 30 years after its initial publication. Read morePublished 1 month ago by William Corsair
These kind of self-help books are probably most useful in helping one adapt and adjust to the kind of idiots they write about, but it's difficult at best to use these techniques... Read morePublished 2 months ago by Ken B.
I brought this book for a gift and was very upset to see the condition is was in upon arrival. The pages were yellowed and old. Read morePublished 3 months ago by S. Bottie