Top positive review
324 people found this helpful
Good Product, Some Problems
on July 3, 2013
So, I don't write reviews on Amazon a lot (or in general) but I noticed that this product doesn't have that many, and the ones it does have are a little dubious at best. It's also simple to understand, so why not. Keep in mind that there are cheaper alternatives to this made of plastic, so I am reviewing this product as the higher-quality more expensive option.
Construction: The Chillsner definitely looks nice. It has a nice, quality, metal finish that frosts in the freezer before you put it in your beer. Very appealing. There were a few dings and nicks on my Chillsners out of the box, but ultimately that isn't too big of a deal in my opinion. The "CHILLSNER" band on the neck of the device isn't as dark as they make it seem in the pictures. Also, you have noticed from the pictures but the exterior of the device is wavy in appearance. My guess is this is to create more surface area between the device and the beer, which would cool the beer down faster.
Function: If you're using this device to keep your already-cold beer cold, then I'm sure it will work well to that purpose. However, if you're like me and you expected it to cool down a room temperature beer (maybe after forgetting to put beer in the fridge for later), you might be disappointed. It won't cool down your beer enough for the outside of the bottle to frost. When I tested it with at 16 oz rootbeer, after 3.5 minutes the liquid was noticeably cooler but not exactly cold. This was after chilling the device for a few hours, which is longer than the 45 minutes that they recommend on the coasters they give you. I'd imagine this would be nice chill temperature for a high quality beer that you don't want to be ice cold, but it's worth noting. Drinking from the Chillsner is obviously different than drinking from a naked beer bottle. The rim is much thicker, and if you're not used to it, it can be easy to spill your beer. Also important to note, you do have to sip some of your beer before using this product to make room for the displaced liquid.
Packaging: This is where the Chillsner loses the most points, in my opinion. After spending a decent amount of money for two of these, you would expect that the packaging of the device would reflect the quality of it. Instead, the cylinder that they ship these in looks shiny and cheap (cheaper than a Pringles can). Inside, you get two Chillsner branded coasters with instructions on how to use and clean the product, and you would think that they would make these out of a nice thick material with the hopes that others will see it, being cheap advertising for their product. However, instead they give you flimsy coasters that are almost begging to be thrown in the garbage. Secondly, they give you a kind of plastic rack to hold the Chillsners when they're in the freezer. Including that was a good idea, but in practice the construction of it looks incredibly cheap. The top and bottom of the rack are of decent quality and curved at the outer edges like so: (___). But they used an extremely cheap looking clear plastic that is more commonly used as a "window" on boxes for dolls and other toys as the mid section, and, ironically, it doesn't conform to the shape of the top and bottom very well, instead forming a rectangle [___]. So you might be asking me in your head, "why do you care so much about the packaging, etc". Well, I think it's very important because the packaging should leave you feeling like you have in your hands a very high quality product (which would encourage you to recommend it to your friends), but instead it looks very poorly thought out and corner-cutting. Not what you would expect after paying more for a higher quality item, and not what you would hope for when you're looking for something to buy someone as a gift. The Chillsner was sold out around father's day, so one can assume that it would be a popular gift item, and as such the packaging should be gift quality.
Speaking of advertising though, why did they pick a bunch of angsty looking hipsters to model their product? I bet that would be off-putting to the majority of beer drinkers who would buy this product. That's just my personal opinion.
Anyway, my overall impression is that this product is nice overall but that it has a few kinks to work out. Thanks for reading.