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Corporate Culture and Performance Paperback – May 16, 2011
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From Kirkus Reviews
Edgar H. Schein Massachusetts Institute of Technology A landmark research study and a truly remarkable book that must be on every CEO's and senior manager's essential reading list.
Nicholas J. Nicholas, Jr President and CEO Time Warner Inc. A substantial follow-up to the culture studies of the early 80s. The authors describe the characteristics of low and high performing corporate cultures and the arduous process required to migrate from the former to the latter. Compelling reading for all leaders concerned with renewing the vitality of their institutions.
Peter C. Browning Chairman and CEO, National Gypsum Company Excellent book! Sheds new light on the themes of leadership and culture and produces some surprising conclusions about how they do and do not contribute to successful organizations. A must read!
Walter R. Trosin Vice President, Merck & Co., Inc. Adds realism and fills in many blanks in earlier studies of corporate culture. It will have practical application at every level of the organization and will excite controversy, discussion and re-evaluation of the typical corporate succession planning and executive selection process.
Donald J. Schuenke Chairman and CEO, Northwestern Mutual Life To a corporate world that values strong and strategic cultures, Kotter and Heskett bring another dimension--the need to guide positive culture change in the corporation. This book should challenge every corporate leader in America.
Thomas N. Urban Chairman and President, Pioneer Hi-Bred International, Inc. Having passed through five years of significant change in a sixty-five year old company, I found the dissection of the relationship between culture and performance fascinating. It will provide an intellectual framework for even more detailed analysis of specific situations.
John B. McCoy Chairman, Banc One Corporation A solid roadmap for understanding the roots of culture and the powerful influence it has on business.
Richard C. Bartlett President, Mary Kay Cosmetics, Inc. This book takes a long needed look at the lingering culture theories of the 80s and puts teeth in them. It is must reading for my competitors, or they'll soon be seeing a pink Cadillac gaining in their rearview mirrors!
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Top Customer Reviews
Basically, these books are the result of sharp minds drawing conclusions from their own experience. This approach is certainly valuable and has contributed many valuable ideas about the various means of improving business performance - and probably many more faulty notions that have led management up the garden path.
John Kotter and James Heskett's "Corporate Culture and Performance" sits at the other end of the spectrum from this norm. The book is in effect a report on their scientific investigations of a hypothesis. The authors set out a number of hypotheses and then test them against the hard data of long-term business performance. In doing so, they present solid insights into some of the conventional wisdom spouted by management consultants and authors of business books.
The fundamental source of their hypothesis is the question "What is the relationship between corporate culture and business performance?" The fruits of their research yield important observations on the nature of this relationship.
The authors' well-structured research study, and their sharp analytical abilities permit them to trek deep into the jungle of issues surrounding corporate culture.Read more ›
"Corporate culture can have a significant impact on a firm's long-term economic performance. We found that firms with cultures that emphasized all the key managerial constituencies (customers, stockholders, and employees) and leadership from managers at all levels outperformed firms that did not have those cultural traits by a huge margin. Over an eleven-year period, the former increased revenues by an average of 682 percent versus 166 percent for the latter, expanded their work forces by 282 percent versus 36 percent, grew their stock prices by 901 percent versus 74 percent, and improved their net incomes by 756 percent versus 1 percent."
Consider that final finding again: The companies that paid attention equally to customers, stockholders, and employees outperformed those that didn't in growth of net income over the 11-year period by a factor of 756. Paying attention to more than just returning profits to stockholders can have a huge payoff.
Heskett and Kotter's research presented in this book is important reading for anyone tracking company performance in relation to its culture.
Most Recent Customer Reviews
The book was advertised as in great condition but in fact it had water damage which made the pages all wavy.Published 13 months ago by Larry G. Goetschius
Book is a comprehensive easy to read and digest account of the landmark study done that demonstrates the relationship between the Quality of the culture of the organization and the... Read morePublished on December 25, 2009 by Curt F. Dombecky
This book is a staple for anyone looking to connect the dots between tangible shareholder value and intangible assets. Read morePublished on March 3, 2004 by Keith D Jones
If you buy into the argument that the only responsibility of a business is to its stockholders and that paying attention to areas outside of this will result in a lesser-performing... Read morePublished on February 2, 2002 by Jeffrey L. Seglin