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Corporate Religion: Building a Strong Company Through Personality and Corporate Soul
 
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Corporate Religion: Building a Strong Company Through Personality and Corporate Soul [Hardcover]

Jesper Kunde (Author)
4.5 out of 5 stars  See all reviews (4 customer reviews)


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Book Description

January 15, 2000
The aim is to unite everything in a Corporate Religion. A religion that brings together the internal company and the external market in a shared, connected flow of understanding. CORPORATE RELIGION is about building a strong market position in a world where consumers no longer demand simply the product, but reliable companies and brands. The winners of the future will be those corporations who can handle the consequences of this change and implement strategies in the following ways. It's about a shared vision and the courage to believe in a Corporate Religion. "Management has to unite the organisation around a strong idea, a shared vision, and then manage accordingly. That makes tough demands. In the company of the future there will only be space for believers. Dissenters must look elsewhere." It's about leadership and what is required for winning in the market place of the future. "Employees have the right to a leader who will stand at the front and lead them into the future. A leader who dares to believe, because without belief, it is impossible to have an opinion about the future." It's about internal-external integration, creating a bond between the internal culture and the external positioning, to consolidate the chosen market position. "Companies can be seen like people. The important factors are: how we perceive ourselves, how others perceive us and how we want to be perceived by others. The more integrated the three perspectives, the stronger and more consistent we are." And it's about how to implement the idea in the company. "I provide a number of models, 12 cases and a "timetable" explain how you set the process in motion. You cannot build a strong corporate religion without having strong working tools." In the future, building strong market positions will be about building companies with a strong personality and corporate soul.

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Editorial Reviews

Review

I've previously said that the companies that are lasting are those that are authentic. If people believe they share values with a company, they will stay loyal to a brand. While many books deal with the specifics of either brand management, marketing, advertising, general management or value-driven organizations - Corporate Religion is a compelling, very persuasive and very how-to lecture of how to grow brands from the heart. Howard Schultz, Starbucks Coffee Corporate Religion steps right on the sore toes of so-called international companies, so I must swallow hard before holding to my conviction that only by carrying our weaknesses on a silver tray can we become stronger. This well-written book puts into words what we know to be true, and there's no getting away from it. The argumentation and methodology is here. We have no more excuses. It's the book I've been waiting for! Anders Knutsen, Bang & Olufsen "I wish I'd written this Corporate Religion! It is a genuine original in a world full of 'me too' management books. To make a mark on 'the outside' - the traditional focus of 'branding literature' - a company needs soul, spirit, character and personality on 'the inside.' That obvious inside-outside link has never been made before. Bottom line: This is a timely, brilliant, readable, important book." Tom Peters "Jesper Kunde has written a very readable and interesting book about what is possible and sensible to do with a brand. It is a good book about how to develop a brand from just being the name of a product to be, what Jesper Kunde calls, "the ultimate position." Something the consumers profess to as a religion... The book gets even better with the wide range of examples on how to use and abuse a brand" Jens M. Roelsgaard, Jyllands Posten

From the Back Cover

Building tomorrow's market leaders: companies with a soul. Building companies with self-worth and belief: the 21st century's key success factors. Building brands "from the heart." How the leaders are doing it: from Virgin to Starbucks, McDonald's to Harley-Davidson. In the future, building market leadership will be about building companies with a strong personality -- a corporate soul, if you will. To survive, companies must be authentic: they must grow brands from the heart. In Corporate Religion, one of Europe's fastest-rising marketing gurus shows you how. Corporate Religion is about building a strong market position in a world where consumers no longer demand simply a product, but reliable companies and brands. It's about finding the courage to believe in a strong idea and shared vision -- and manage accordingly. It's about what it takes to lead companies with such a vision -- and how to share that vision with the world. Jesper Kunde doesn't just exhort: he presents 12 detailed case studies and a timetable you can use to set the process in motion.

Jesper Kunde established Kunde & Company in 1988 and has helped it grow into one of Scandinavia's leading integrated advertising agencies.


Product Details

  • Hardcover: 299 pages
  • Publisher: Financial Times Management; 1st edition (January 15, 2000)
  • Language: English
  • ISBN-10: 0273643800
  • ISBN-13: 978-0273643807
  • Product Dimensions: 9.6 x 6.8 x 1 inches
  • Shipping Weight: 1.6 pounds
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #1,534,631 in Books (See Top 100 in Books)

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Average Customer Review
4.5 out of 5 stars (4 customer reviews)
 
 
 
 
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7 of 7 people found the following review helpful:
5.0 out of 5 stars Creating a More Intense Connection Among People, September 19, 2000
By 
Donald Mitchell "Jesus Loves You!" (Thanks for Providing My Reviews over 109,000 Helpful Votes Globally) - See all my reviews
(VINE VOICE)    (HALL OF FAME REVIEWER)    (TOP 100 REVIEWER)   
This review is from: Corporate Religion: Building a Strong Company Through Personality and Corporate Soul (Hardcover)
Many will be offended or discouraged from reading this book because of its title. Most of us would like to get our religion from a religious institution or our spiritual practices.

What is in the book did not seem to me to really relate to creating and maintaining a corporate religion, however. I found the book to be describing the benefits of having intense emotional bonds among customers, users, companies, and employees. I would rename this book, In Search of More Intense Connections.

The key theme of the book is the importance of creating emotional value. 'Emotional values are replacing physical attributes as the fundamental market influence.'

Mr. Kunde is the head of his own advertising agency, and his perspective is very much a psychological one. He takes that point of view, however, and effectively expands it to include a company's external positioning, internal culture, nature, mission, corporate concept, external market competition, internal relationships, and management tasks. This is one of the broadest corporate concept descriptions that I have seen, and is a helpful one.

The book contains detailed examples of companies operating at various levels of effectiveness in these areas. The examples are very visible ones that should mostly be known to you. His examplars are companies like The Body Shop, Coca-Cola, McDonald's, The Walt Disney Company, Harley-Davidson, Nike, Virgin, and SAS. The book contains many beautiful color illustrations and photographs from these companies that reinforce the author's point. To him, 'corporate religion is a set of values which unite the organization around the mission and vision.' When these values are compelling enough, people who do not even use the company's products or services will wear merchandise with the brand name on it. For example, Harley-Davidson stands for freedom in the minds of most, and young women who honor that principle wear skirts with the brand name on it who have never been on a Harley. There are even Harley-Davidson cafes (I have eaten at the one in Manhattan, and I can promise you it isn't the food that brings people in. There is lots of wearable merchandise sold there and elsewhere).

The book ends with a one-year plan for implementing a corporate religion, and an example of how the author applied these principles in his own advertising agency.

Just a few years ago, it was unusual for a management book to address the psychological satisfactions of having an empowering purpose in one's work. Today, that theme is a fairly common one. The book rises above many of the rest by addressing more elements of creating and maintaining this empowering purpose. I encourage you to read the book and apply its lessons. When I first worked in a company after attending law school, I was pleased to find out how cooperative business is compared to how competitive law is. This book brought back that perspective and made it fresh for me again.

These days, many people seek out volunteer work to gain the satisfactions that paid work does not provide. You will know you are making progress with these concepts when people tell you they feel more self-esteem from what their business work stands for than for what their volunteer work does.

After you have finished reading this book, I encourage you to think about the most empowering purpose you can imagine for an organization or a company. Then ask others how they repond to that purpose. Keep refining that purpose until you find an expression of it that positively zings you and sends others into a happy orbit as well. When you can do that, you will then be well on your way to finding the ideal best practice for leadership.

Be irresistible!

Donald Mitchell (donmitch@irresistibleforces.com)

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7 of 7 people found the following review helpful:
5.0 out of 5 stars Because companies are people too., May 11, 2000
This review is from: Corporate Religion: Building a Strong Company Through Personality and Corporate Soul (Hardcover)
This book described how competent companies all around the world have developed a 'Corporate Religion' way of thinking, and how they have got the formula right. It shows that to produce and market successful products and services goes beyond just marketing the brand, everyone in the organization have to be able to proudly state that " we eat, sleep and drink the stuffs" too. Of course, if only it were that simple. The business world is complex enough without your having to worry about mission-critical applications and mind-boggling concepts. Nonetheless, the writer have provided a number of models, case studies and a 'timetable' to explain how to set the process in motion. Although some of the theories and concept may need to be localized to suit different companies, the case studies from major international companies ease the approach to the more theoretical part of the book. They are constructive attempt to show other more dynamic way for companies with the right attitudes - to move forward.
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5 of 5 people found the following review helpful:
4.0 out of 5 stars Reviewed by International Corporate Branding Centre, April 29, 2001
This review is from: Corporate Religion: Building a Strong Company Through Personality and Corporate Soul (Hardcover)
Quick review : well written, easy to read with examples, and quite innovative - but the more experienced pratitioner or well read academic will probably be familiar with much of the ideas presented.

Full review : This book will appeal to those who prefer the visualisation of models and concepts alongside short examples, and the format will be particularly liked by those whom have followed an MBA degree or similar training. Main stream academics looking for well researched material may be a little disappointed, for by the authors own admission this book is "a constructive attempt to show another, more dynamic way, for companies to move forward. This book is not about research results, but about attitudes". The center has received feedback from many practitioners and managers tackling live corporate branding projects whom seem to like this book, and it is a fairly easy and somewhat innovative read for non-specialists or general managers, but perhaps less so for the well practiced or academic experts in the field.

The author, Jesper Kunde, is the founder of one of Scandinavia's largest and most successful advertising agencies. In this book, he outlines how it is possible to build strong brands through strong leadership and a strong vision. In explaining his holistic approach to brands and organisations, he draws on concepts from psychology and he argues that his ideas can be implemented in any organisation. The book is not a step-by-step manual as such, but rather an introduction to Kunde's way of thinking.

Kunde points out that simply having a good product is not enough anymore. Consumers pay less attention to adverts and brands and look at the companies themselves. They are looking for reliable companies with sound, consistent attitudes. It is necessary for the management to secure trust and loyalty from both within the organisation and from the consumers, and it thus needs to communicate its ideas to all the company's employees and to the public. Kunde argues that if a company has a strong spirit as its foundation, it can reach a strong market position, and a strong market position is what ultimately decides a company's destiny.

In order to achieve a strong market position, an organisation has to have a strong leader who can unite the entire organisation around an idea, a shared vision - a corporate religion. It is important for the leader to find out what the company really is, to be able to describe it. Kunde argues that this ability is unusual, especially in large international companies.

Successful examples mentioned in the book's many short and to the point case studies are Richard Branson and Bill Gates. These charismatic leaders have strong believes, a clear vision of the future, they know how to communicate it and they are conscious of their own roles. However, Kunde points out that the challenge is to establish the corporate religion in people's minds throughout the whole organisation, so that it is not connected to just one person. The corporate religion must be able to continue even after the first charismatic leader is gone, perhaps particularly relevant based on Microsofts problems of recent months.

Kunde argues that in most large, international companies half of the available energy is unused. If the management can describe the company, develop a consistent company concept, formulate an internal religion and manage the whole company accordingly, this hidden potential can be released. The employees, and consumers, need to feel that the company has a soul and that they are all fighting for a cause. The ultimate goal is to reach the stage which Kunde calls 'brand religion', when the product is a lesser part of the brand than the concepts associated with it. Harley Davidson is one of the examples Kunde mentions.

Summary

Kunde writes in a clear and straightforward manner, and Corporate Religion is an easy and enjoyable read. Those used to already reading ideas and approaches from scandinavian academic literature will find this general philosophy to business practice quite familiar. The concepts and ideas are well explained and further illustrated by case studies and graphic models. It is a book that some academics (used to MBA approach to learning) and most practitioners will enjoy and find useful as it provides both interesting ways of analysing organisations and of interpreting the reasons for their success, or lack of it, and practical guidelines on how to implement a corporate religion and what pitfalls to avoid.

However for well-read academics or practitioners, the book may not seem that revolutionary and Kunde's ideas rather common sense, but it is still an inspirational book worth reading if you have the time.

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