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Corporate Reputations, Branding and People Management: A Strategic Approach to HR (Advanced HR Practitioner)
 
 
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Corporate Reputations, Branding and People Management: A Strategic Approach to HR (Advanced HR Practitioner) [Paperback]

Graeme Martin (Author), Susan Hetrick (Author)
5.0 out of 5 stars  See all reviews (2 customer reviews)

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Book Description

0750669500 978-0750669504 September 1, 2006
The book helps HR practitioners understand corporate-level concepts and their relevance to the key strategic agendas of organizations by drawing on a wide range of ideas from branding, marketing, communications, public relations and reputation management. It then examines how effective people management strategies and the role of HR specialist can contribute to this corporate agenda. This contribution lies in four key areas: organizational communications strategies, developing compelling employee value propositions and employer branding; HR strategies, employer of choice policies and talent management; creating new forms of psychological contracts and building stronger individual-organizational linkages through employee identification, employee commitment and psychological ownership; and in developing supportive employee behaviors. The book is based on a new model of the links between HR, corporate reputation and branding, developed from an extensive review and synthesis of different bodies of management literature. This model has been refined from extensive case research and practical experience in building corporate reputations and brands. Specially researched cases include Orange, Aegon, Scottish Enterprise, Hudson International, BSkyB, Standard Life Investments and the Royal Bank of Scotland.

* Helps HR practitioners understand corporate-level concepts and their relevance to the key strategic agendas.
* Use of case studies and examples helps the readers to put the theory into context and see how it's applied.
* Provides a practical guide to developing appropriate HR policies and practices.

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Editorial Reviews

Review

" . lays out the meanings of and differences between corporate brands, reputations, organizational identities and images. It also examines how the employer's relationship with individual employees drives corporate reputations and regard for brands "from the inside out."
Building their research on practical experiences and corporate examples, the authors offer case studies from different industries, including telecommunications, banking, investment and government."
- HR Magazine, November 1, 2006

Book Description

The first book to integrate corporate reputation management, corporate branding and corporate identity within the HR role.

Product Details

  • Paperback: 400 pages
  • Publisher: Butterworth-Heinemann (September 1, 2006)
  • Language: English
  • ISBN-10: 0750669500
  • ISBN-13: 978-0750669504
  • Product Dimensions: 9.3 x 6.4 x 0.9 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 5.0 out of 5 stars  See all reviews (2 customer reviews)
  • Amazon Best Sellers Rank: #886,573 in Books (See Top 100 in Books)

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1 of 1 people found the following review helpful:
5.0 out of 5 stars Clear thinking makes for essential reading, December 1, 2008
This review is from: Corporate Reputations, Branding and People Management: A Strategic Approach to HR (Advanced HR Practitioner) (Paperback)
Corporate Reputations, Branding and People Management by Martin and Hetrick is a gem of a book for both practitioners and academics alike. In the popular press and academic literature concepts such as corporate reputations, organizational identity and image and employer branding are regularly shrouded in ambiguity and confusion. Herein lies the true value of this book. The authors have skilfully and critically unpacked these important concepts from their disciplinary roots of marketing, organisational behaviour and human resource management and applied them to the management of both people and corporate strategy.
In their own accessible style the authors successfully link the concepts to both the organizational corporate agenda and back to the individual level of an employee's psychological contract and almost everything in between. While corporate reputations and employer branding are regularly associated with a thriving economic environment and the often cited "war for talent", the book demonstrates the importance and strategic value of these concepts beyond the usual mantra of attraction and retention.
By applying critical rigour and practical insights to these popular, but often misunderstood, concepts, Graeme Martin and Susan Hetrick have written a book that is essential reading for practitioners at all levels of the organization concerned with the strategic role their employees will play in shaping the organization's reputation and future success.
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5.0 out of 5 stars A must read for all HR practitioners, June 29, 2011
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This is one of the best HR books that I have read in the past 10 years. The true differentiator for competiting companies today is culture and brand. Those organizations that understand this will achieve great things. Others will lag. This book brings up great discussion points for senior leadership and governance meetings. Well worth the investment.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
employer branding, workforce segmentation, izational identity, human capital pool, employee value propositions, key strategic drivers, individual employment relationships, strong corporate brands, shareholder value model, psychological contracting, truth about markets, responsible brands, reputation management, psychological ownership, corporate branding, employee engagement, high performance work practices, managing human capital, psychological contracts, internal fit, corporate reputation, new psychological contract, talent management, external fit, organizational reputations
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Harvard Business School Press, New York, Van Riel, Academy of Management Review, Oxford University Press, Harvard Business Review, Standard Life, British Airways, Corporate Reputation Review, Financial Times, Southwest Airlines, Free Press, Hurricane Katrina, Prentice Hall, San Francisco, Mars Corporation, Palgrave Macmillan, Reputation Institute, Agilent Technologies, British Army, France Telecom, Handfield Jones, Hong Kong, Michael Porter, North Sea
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