Brings together original articles by leading researchers, consultants, and executives to present insights and strategies for bringing about major changes in U.S. corporations: to transform them into adaptive, innovative, and market-driven organizations that can compete in today's global marketplace.
Ralph H. Kilmann, Ph.D., is CEO and Senior Consultant at Kilmann Diagnostics in Newport Coast, California. Formerly, he was the George H. Love Professor of Organization and Management at the Katz School of Business, University of Pittsburgh--which was his professional home for thirty years. He earned both his B.S. degree and M.S. degree in industrial administration from Carnegie Mellon University (1970) and a Ph.D. degree in management from the University of California, Los Angeles (1972).
Kilmann is an internationally recognized authority on systems change. He has consulted for numerous corporations throughout the United States and Europe, including AT&T, Kodak, IBM, Ford, General Electric, Lockheed, Olivetti, Philips, TRW, Wolseley, and Xerox. He has also consulted for numerous health-care, financial, and government organizations, including the U.S. Bureau of the Census and the Office of the President. He is profiled in Who's Who in America and Who's Who in the World.
Kilmann has published more than twenty books and one hundred articles on such subjects as conflict management, organizational design, problem management, change management, and quantum organizations. He is the developer of the MAPS Design Technology and coauthor of several diagnostic instruments, including the Thomas-Kilmann Conflict Mode Instrument, the Kilmann-Saxton Culture-Gap® Survey, and the Organizational Courage Assessment.
For more information, visit: www.Kilmanndiagnostics.com (for conflict management) and www.kilmann.com (for change management)
Or contact Dr. Kilmann directly: ralph@kilmanndiagnostics.com.
