Colleague Two-Line Speakerphone

by Cortelco

Product Details

• Product Dimensions: 10 x 3 x 10 inches ; 3.4 pounds
• Shipping Weight: 3.4 pounds (View shipping rates and policies)
• ASIN: B000MT53R4
• Item model number: 2205-BK
• Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
• Date first available at Amazon.com: June 29, 2004

Product Description

Cortelco Colleague Two-Line Speakerphone 220500VBA-27S null

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

1.0 out of 5 stars Poor customer service, September 14, 2009

By 

Jeffrey D. Ouellette "Paxton" (Paxton) - See all my reviews
(REAL NAME)   

This review is from: Colleague Two-Line Speakerphone (Electronics)

They sent me the wrong color as they had the wrong description and SKU# next to the picture of the featured product. Instead of receiving a white telephone they shipped me a black phone. When I called customer service they said that they do not take calls over the phone and I would need to e-mail them and they would reply within 48 hours. I did this and the instructions were to ship them back the wrong item (at my expense). Instead of issuing a credit, they then wanted to charge me again a second time to send out the correct color telephone. It would then take up to 30 days to issue the refund once they inspected the returned phone and all of the packaging would need to be in re-sale condition. This company has a horrible return policy as the problem was not my fault. Their on-line catalog had the error. Stay away. I ended up keeping the wrong color phone.