Customer Reviews

The Costs of Bad Hiring Decisions and How To Avoid Them (St Lucie)

5 star:		(9)
4 star:		(1)
3 star:		(0)
2 star:		(0)
1 star:		(0)

 

 

This book helped our management team get a handle on improving our hiring process. We adopted it as our handbook, had Carol teach the workshop that goes with the book and cut our turnover in one-half within 30 days due to better hiring decisions. My supervisors stopped hit and miss hiring and learned through reading and the workshop how to focus on finding the right people for the positions they had open. They also learned how to use behavior-based questions in the interview process which immediately made a difference in the way they interfaced with applicants. The Costs of Bad Hiring Decisions & How to Avoid Them truly taught us some lessons we had not learned up until this point.

This book is a great guide for anyone who is responsible for hiring. It's well-written and to the point. I found myself picking it up and putting it down as I had time. I bought copies for each of my managers.

Carol Hacker has done a service to those who are serious about weeding out the costly bad hires that are waiting out there to harm your organization. She makes excellent points and warns about the huge costs of making a mistake.

Wayne D. Ford, Ph.D., author of "How to Spot a Liar in a Job Interview" and "How to Spot a Phony Resume" docwifford@msn.com

This book is written for the manager who must hire good people. After reading this book I feel I know how to stay focused in my search as well as where to get people. The questions that can be asked during the interview located in the Appendix were EXTREMELY helpful. I used to think that I ran a high risk of asking something illegal, but now realize that there are many questions I can lawfully ask. Overall, this book was an excellent investment.

This book is written for managers both new and experienced. I have been supervising people for more than 20 years. I found this book to be loaded with good, solid information that I could use and share with my staff. Hiring good people that mesh with the rest of the team isn't easy, especially given the low unemployemnt rate. The author organized this book in a manner that made it convenient to pick up and put down as time permitted. I learned a number of things that have changed the way I recruit for my department. I have 500 people I'm responsible for as a plant manager. I needed this book 20 years ago!

I wish I'd had this book ten years ago when I became a manager and was given the responsibility for hiring. I learned a lot from reading it and have re-read it several times. It's been passed around to my staff - now everyone has their own copy because I felt it was worth having.

This book is easy to read and is loaded with information. I am an HR professional and found this book to be right on target. Carol Hacker doesn't waste any time getting to the point. She writes clearly and concisely and definitely knows her stuff. I recommend this book to human resource professionals as well as anyone who is responsible for recruiting. Her workshop that she teaches in conjunction with her book was excellent. She is a talented speaker and trainer as well as writer. Our team of managers were very impressed!

This book is practical and to the point. It's an invaluable tool for anyone who makes hiring decisions. I found that it cut my learning curve in half. It's easy to pick up and put down as time permits although I read the book in two sittings. It's a great reference book to keep within reach. It's affordably priced, a must have in my library

Far too often small business owners (myself included) have been lulled into thinking that prospective employees will always be honest and truthful in their dealings (with customers, vendors, and of course with the owner's of the business). Sadly, in today's lawsuit happy society we live in, that is no longer the case.

Had I read this book a few years ago it probably would have saved us thousands in legal fees fighting a completely frivolous lawsuit filed by a former sales employee that literally made up information as he went along (to customers, to other employees, and to his lawyer after he left our company.

The information in this book would certainly have raised warning signs far in advance, perhaps in time to either reconsider his original employment offer (best case), or at least quickly issue written, dated warnings within his employee file as to his unethical behavior and multiple anger outbursts during employee sales meetings.

Now that we are rid of this "Judas Iscariot" we are finally getting our small business back on track. If there is any consolation to our story, it's that one of our larger IT competitors in AZ hired this guy, so it's only a matter of time before he either a) files a lawsuit against them, or b) they terminate him for cause once they discover his unethical behavior (like giving expensive gifts to clients and then lying about it once confronted).

Simply put, this book is a "must read" for any business owner, but especially for any honest small business owner that plans on having outside sales people interfacing with your customers.

I needed this book when I first became a manager 10 years ago, but at least I have it now. Ms. Hacker did a great job of organizing the chapters and making the book understandable. I hire people almost weekly and finally know why I have had problems in the past. This book showed me how to organize my search and zero in on the right person for the job. I was using the hit or miss approach in the past. I ended up hiring lots of misfits. Thank you Ms. Hacker for making my job easier. Are you writing another book?