Customer Reviews

828
4.0 out of 5 stars
Cottonelle Ultra Comfort Care Toilet Paper, Big Roll, 12 Count
Size: 12 RollsChange
Price:$9.99 + Free shipping (Addon item)
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202 of 206 people found the following review helpful
on November 22, 2012
Cottonelle is a good brand but this particular item is substantially lighter/smaller than the grocery store ones you are used to buying. It appears it's a special smaller diameter roll compared to the 12 packs in the grocery stores. I compared it to one I bought at the grocery and it was not only lighter in weight but labeled with fewer sheets than the grocery packaging. I assume it's a special promotional item made for Amazon to sell at what would appear to be a better price. It appears to be about the same value or maybe a little less but no big savings.
I cancelled my subscription and will purchase it at the local grocery. It gets 3 stars because of the product description which sounds like it's the one you buy at the grocery when it's actually a lighter, smaller, bait and switch replacement, IMO. Cottonelle itself is a good brand.
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101 of 108 people found the following review helpful
on November 18, 2013
WHY AM I TAKING TIME OUT OF MY DAY TO REVIEW TOLIET PAPER? BECAUSE, THESE "BIG ROLLS" AS THEY CALL THEM
ARE A COMPLETE RIP-OFF. I THINK IT IS LESS PAPER THAN ONE USED TO GET IN A REGULAR ROLL. THE CARDBOARD
TUBE IS EXTRA BIG AND THE PAPER IS SO LIGHTLY ROLLED AS TO GIVE THE IMPRESSION IT IS A BIG ROLL. SHAME ON
THIS ADVERTISING. THIS IS A SMALL ROLL!
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154 of 168 people found the following review helpful
on June 17, 2013
When I initially considered signing up for the Subscribe & Save program for this item it was listed as $6.97. This was before the 15% off promotion which reduced it to $5.97. Now I see that it lists at $10. This is ridiculous. At my local grocery store this item lists for $7.69 for the exact same size. All of a sudden toilet paper increases in cost by 30%? I feel like Amazon is trying to scam me and I'm really irritated. No more Subscribe & Save for me.

The product is fine - it's toilet paper, for heaven's sake. I'm thankful it does the job. Actually, of all the toilet paper brands, I would say that Cottonele is my favorite.

So my rating is not based at all on the product - it is based on the price which is outrageous.
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The manufacturer commented on the review below
42 of 43 people found the following review helpful
on October 25, 2014
This is another case of the incredible shrinking product. I get this Cottonelle auto-delivered each month, and this month the difference was obvious. The rolls are now narrower than they were before. The t.p. itself is still the thick, comfortable product that it was before, but now there is less of it for the same price. You can see the difference in the photos. When I looked at the two rolls from the bottom, with the older, bigger roll on the left, it looks like the tissue isn't rolled as tightly on the shorter one, although there could be other explanations for that. If they thought we wouldn't notice, I'm sure we'd be wiping our butts with rolls the size of postage stamps.
review image review image
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The manufacturer commented on this review (What's this?)
Hi Michael. Thanks for reaching out to us. We have slightly narrowed the rolls and are continuing to invest in the product to provide you with the quality you know and expect. We'll pass your comments on to our bathroom tissue team.
42 of 44 people found the following review helpful
Well, I THOUGHT I was getting a good deal on the toilet paper here on Amazon.
We often buy Cottonelle, and prices have raised almost a dollar a package here, making
this a better deal than we can get locally.

Note that this one is shame on ME for not being more careful while reading!
I thought when it said BIG rolls, they meant just like we've been buying, the double rolls.
NOT SO.

These are NOT the double rolls like in the stores. Not sure exactly what they are! But I CAN tell you that I was very disappointed when I opened the box. The package is not a lot bigger than a double-roll four pack. If it wasn't a hassle, I would have returned it.
As it is, just a lesson learned!

So, know that this one is NOT the double rolls you normally see in the stores, just a short package
calling it a big roll. Nothing special, not worth ordering online.
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38 of 41 people found the following review helpful
on May 1, 2013
Very soft and nice. The price seemed right, but these are NOT super sized rolls or big rolls frankly they were smaller than our Scott Tissue rolls. Disappointed.
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80 of 96 people found the following review helpful
on August 23, 2012
Normally we use the regular Cottonelle double rolls. Finally decided to try this Ultra version when it was on sale. Everyone in my family commented on how soft it was. BUT, it is also very thick which is I guess what makes it so soft. As soon as we switched to this one, the next day my son had trouble getting it to flush down the toilet. The same evening my husband overflowed the toilet when he flushed. It's just too thick. If you have a low flow toilet or maybe bad water pressure or a toilet that doesn't flush well AVOID this toilet paper. Our toilet is not low flow and it flushes very well; just not with this ULTRA Cottonelle toilet paper(or maybe we just use too much of it). Of course, if you are very environmentally conscious and only use 3-5 square at a time I don't see that you would have a problem with it.

There, I did it! I never thought I would write a review of toilet paper. If you decide to try it just make sure you have your toilet plunger handy.

Note: This is an honest review of the toilet paper. The facts are real. Also, these are NOT double rolls.

Comment: There are also less squares on the ULTRA(175) as opposed to the regular Cottonelle(225 I think) so you'll use it up a lot faster.

UPDATE 11/2013: If you disagree with my review and like this toilet paper, one good thing is that Amazon has added this to their "Add-on" program which means you can get it at a reduced price if you spend at least $35(was $25) on products sold by Amazon. Get it for another 5%-20% less if you click the "Subscribe & Save" button--you can always cancel your subscription after you place the order. I use Subscribe & Save for the regular Cottonelle and it's pretty great having toilet paper delivered right to your front door.
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26 of 29 people found the following review helpful
on February 5, 2014
Cottonelle hit the nail on the head with this product. It feels EXACTLY like wiping your butt with a cute, cuddly puppy but better, because you don't have fur left all over.
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14 of 15 people found the following review helpful
on November 1, 2013
Cottonelle has been my favorite tissue for years....this 12 pack is not the standard size....the middle paper holder is larger and the tissue paper is loosely wrapped around it. When you pull on the roll, it just falls off in a pile on the floor. Was this batch hand rolled? Won't buy again. But thanks for all the good years....
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11 of 12 people found the following review helpful
on January 25, 2014
It came vis USPS on time. But the delivery required a signature and my presence! Who needs a signature for toilet paper ?! I had to drive to the post office and stand in line for 15 minutes to pick it up. No convenience there. Subscription cancelled!
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