The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical tool box of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and -- most importantly -- diplomacy, whether you're addressing peers, bosses or employees.
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"Read this book. It's full of choices and ways to get unstuck when you feel trapped. The authors give you permission to start over and improvise along the way. What else could you ask for?" --Josh Hammond, author, The Stuff Americans are Made Of
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The book to read before you open your mouth. This survival manual relates the finer points of communicating bad news, voicing strong opinions and discussing difficult issues at the office without compromising your position...or your job. Filled with tips, illuminating stories, and a practical "tool box" of exercises, The Courageous Messenger gives you the means to assess the benefits, risks and motivations of communicating difficult messages. It helps you become a skilled messenger. And it teaches you how to speak with courage, clarity and -- most importantly -- diplomacy, whether you're addressing peers, bosses or employees.
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7 of 7 people found the following review helpful:
5.0 out of 5 stars
Everyone at all levels of organization needs this NOW !!,
By A Customer
This review is from: The Courageous Messenger: How to Successfully Speak Up at Work (Jossey-Bass Business & Management Series) (Paperback)
This book is a profound work for those of us trying to create a new work environment which embraces collaboration and a new kind of deep participation at all levels in the organization. The people at the top no longer have all the answers, at many times they have none of the answers. The authors give us a new way to look at how we participate in the workplace and suggest practical, workable ways to explore our own actions and understand the interactions we see going on around us. This book gives a badly needed message to all of us and offers excellent workable approaches to practice.
If you want to build a collaborative workplace, then here is one clear, thoughtful, and sensitive path to get there. Every person in every organization should read this and practice it's suggestions over and over and over.
Eric B. Hert
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Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
Front Cover | Table of Contents | First Pages | Index | Back Cover | Surprise Me!
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