Customer Reviews

Cowardly Traveller Pays His Toll

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4 star:		(0)
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2 star:		(1)
1 star:		(0)

 

 

Let me preface this review with mentioning that I (otherwise) love the FatBoy brand and I have two; one of the original kind and one "buggle up" - or outdoor - FatBoy. The fabric on the "Buggle Up" is significantly more hefty and easy to clean than the fabric of the original FatBoy, and the straps on the outdoor version makes it possible to sit up and hinders the stuffing material from dispersing where you sit (with the original one, you have to "fluff" it pretty much every time you sit on it, or else you basically sit on the ground).

Here's the downside; my husband and I had the "Buggle Up" for all of 7 months when the metal clasp securing the strap for the "sit up" function clean broke off (the warranty from FatBoy is only 6mo). We don't have kids, we don't have pets, we just moved to a new place and haven't had people over... it is just my husband and I using the FatBoys - and we don't jump on them or otherwise strain the straps. And we use them indoors. Also, we are relatively petite people, neither of us weigh over 133 lbs/60kgs.

I would expect more from a product which is supposedly meant to be sturdy enough to be used as an outdoor piece of furniture.

We contacted FatBoy but they couldn't or wouldn't help us (because the warranty was 1 month over) and they suggested that we purchase a new cover (that is, reuse the filling material from our broken FatBoy) - but that would cost us $140. For a broken clasp, that seems a little ridiculous.

Because we were, before this happened, much more fond of the "Buggle Up" FatBoy than the original one, we were considering purchasing another of those to replace our original FatBoy. But now, I don't think we want to spend another $350 for a beanbag which will last us 6 months. The point is not so much that we can "just" find some other ad hoc way of securing the broken strap - rather, the point is for a product which is fairly expensive for what it is, I don't want to have to deal with it all of a sudden breaking and having to somehow modify it so shortly after buying it.

I think instead, we will go for another brand of (stylish) "sit up" beanbags (also for outdoor use) like the Evolution brand [...]- at least they won't have this strap problem.

I do not own a fatboy yet, but I plan to soon. My husband and I sat on them at an outdoor cafe in Munich. We LOVED them. Very stable, roomy, sturdy. I particularly like the tan/olive color. Seems harder to find. We think these will be perfect for our firepit. Want to learn more about their durability in the elements.