Most Helpful Customer Reviews
17 of 17 people found the following review helpful:
4.0 out of 5 stars
Using MBR 900 with ClearWire (Clear) 4G, February 22, 2010
This review is from: Cradlepoint Mobile Broadband 3G/4G N Router (MBR900CP) (Personal Computers)
I recently was in the market for wireless router to use in extending my Clear WiMax 4G connection to devices that did not support the USB modem I purchased. The USB modem works great for my Windows laptop, but did not work for my older Mac, Wii or Netflix enabled Blu Ray player.
I thought about getting the router directly from Clear, but the device they offer had features I didn't need or want to pay for most notably the ability to run on batteries. I eventually settled on the CradlePoint MBR 900 because:
It supports the Clear WiMax USB 4G modem
It supports wired connections, which is what I needed for my BluRay player for Netflix
It supports 802.X wireless connections which is what I needed for the Wii and older Mac
It has the needed security features (authentication and encryption I received the device about a week after ordering it. It was easy to set up with one major issue, configuring the device for Clear WiMax 4G, which required a call to their support staff to resolve. See the post here on how to resolve this:
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12 of 12 people found the following review helpful:
5.0 out of 5 stars
Cradlepoint mobile broadband router, October 8, 2010
This review is from: Cradlepoint Mobile Broadband 3G/4G N Router (MBR900CP) (Personal Computers)
I am using the Cradlepoint mobile broadband router with a Verizon mobile usb device. I had not heard of Cradlepoint before but they are about the only company that really is mostly devoted to mobile broadband routers that I found.
I was very surprised and happy to discover that Cradlepoint has several higher quality features. Such as a quality website, packaging for their product and excellent documentation. Especially these days when you are lucky to get any printed documentation with an electronic product.
I checked Cradlepoint's website first to see if my Verizon mobile device was supported and it was. It was very user friendly to use their website to find the answer.
I set up the router within 30 minutes. I plugged the USB mobile modem into the router but the router could not find the modem. However, in the printed documentation that came with the router it talked about this potential and the need to do a couple of firmware upgrades to fix the problem. The documentation and website walks you right through the process. I did the upgrades and just like that the modem was recognized and I was on the Internet through the Cradlepoint router.
I am using a desktop, a netbook and a laptop in our home network, with a mix of Microsoft XP and Windows 7 operating systems. Everything is working well and has been for about a month now, since I bought and set up the router.
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14 of 15 people found the following review helpful:
2.0 out of 5 stars
Quit after less than 4 weeks, May 19, 2010
This review is from: Cradlepoint Mobile Broadband 3G/4G N Router (MBR900CP) (Personal Computers)
Right out of the box the MBR900 worked flawlessly as a wired and wireless router using a Pantech UM175 aircard for Internet service. Unfortunately, it quit working after less than 4 weeks. Basically, the router locked up and Cradlepoint's technical service was unable to provide a successful solution. They did offer a RMA and would send me a refurbished unit as a replacement, which I declined. Instead I returned it to Amazon for a full refund. Cradlepoint's tech support seemed knowledgeable via their chat service, but be aware that their service is limited to M - F during the Pacific coast time zone business day until 8PM or so. I was given the option to leave an email request which took five days for a response (including the weekend). There are few routers capable of utilized USB style air cards, so I am disappointed, but inclined to wait until Netgear, Belkin, or Cisco have a comparable product before venturing again. Cradlepoint has the right idea but they may have a few quality control issues to contend with as they become more well known and compete with the larger vendors.
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