Customer Reviews

Craft Lite Cutter

5 star:		(17)
4 star:		(15)
3 star:		(2)
2 star:		(6)
1 star:		(36)

 

 

Craft Lite Cutter As Seen On TV

I ordered directly from Craft-Lite. Shipping way more than I expected. The cutter itself is certainly not worth the price w/shipping. Blade is not sharp or long enough for good clean cuts. Too lite weight to press hard enough to get a cut. I liked the idea of the extra blades but finding the cut line is not as easy as the straight line. The light only works when you use thin paper. Really won't work as advertised on photo paper.

Don't waste your money!

The cutter is a neat concept but very flimsy. Large paper cut outs can become crooked due to lack of bar support past a couple inches.

DO NOT BUY directly from Craft Lite Cutter as there is NO customer service. Made 5 attempts to return a duplicate order I DID NOT place only to have them tell me I have to pay to ship it back!! Perhaps you could have better luck dealing with another company who has an excellent customer service record. I did ALL sorts of research on this cutter before ordering but there wasn't anything out there at the time.

BUYER BEWARE!!

I tried to purchase this item for a cut-rate price directly from the website. It wasnt until i had completed my order that i found that i had spent nearly twice the cost of the device due to shipping. On top of this, the shipping was estimated at 2 to 6 weeks!

This is a shady operation. Buyer beware!!!

Purchased this to make Christmas cards and used the wavy blade cutter on the edges of the cards. Lasted for exactly 20 cards and the blade fell apart. Save your money!

I just ordered this from the original company - Should have known better - I researched it a bit - but not on Amazon - my mistake. The price is just barely tolerable without shipping - Shipping (for 2 - 3 week service!) is above 2day UPS rates. Red Flags all along the way. Typos on the website. The FIRST THING asked for is your CREDIT CARD number. There is no ability to navigate back to fix or change things - no option to review or correct your order before finalizing (MINE had WRONG quantities!). Refuse the Upsale and they renegotiate price! I suspect any 5 star rating is from the company.

Wish I had searched Amazon reviews first. Now I have a negative view of humanity going into the Christmas season.

The item appeared on-line to be a quality cutter; however, when I opened to insert batteries and wrap for this as a Christmas gift for my children, I knew instantly it would not last. To return the item was painful as Amazon re-directs to AsSeenOnTV website with NO information. You need to click on 'contact them' and they ask why you're returning and then advise of a 30% restocking fee. Will not buy from this company again.

I got excited when I saw this advertised - I have a friends who scrapbooks & didn't know what to get her. Instead of researching customer reviews), I went to the company website & bought. The shipping was high. There is no chance of reviewing (and correcting) your order before it is finalized. The quantity I was charged for, and sent, was different than what I ordered. There is NO customer service or any way to contact the company for corrections. They did send my order, but it was an expensive lesson in looking before leaping!!

There is no customer service! I bought the item through Amazon because Craft-Lite's web site was not secure and I refused to send my credit card info through their site. So, since I do not have an account with craft-lite, they will not even talk to me. Two of the cutting blades I received were the same. I didn't get a zigzag blade. I wanted them to make it right. They won't. Don't buy this item. Shame on Amazon for even selling it.

My husband ordered this for me, thinking I'd like it for crafting. I wanted the different patterned blades in a smaller and lighter unit than my big Fiskars, so I was anxious to get it. Well, some of the blades wouldn't cut cleanly through just 1 sheet of medium-weight card stock. The light was only useful with paper, not with card stock. It was very cheaply made. With the extra blades and shipping, it was way too expensive! It went right back, and I had to get the credit card company to pursue the refund as Craft Lite sure didn't willingly jump right on that refund!

I suggest that you can get a good-quality paper trimmer, including one that uses decorative rotary blades, for less than this disaster, from a company that has good customer service. It's a shame that what could be a useful concept was executed so poorly!!

Bev M

The light is like looking into a bright halogen light. My husband is a safety engineer and says it will damage your eyes. I would NOT order it for children. the blade for straight cuts gets dull VERY quickly. The brace for holding the paper straight is only 2 inches and only on one side of the blade. It doesn't cut card stock in one swipe; it takes a few passes. It does cut light weight pattern paper. It will not cut photo paper (at least what I use). Shipping was much more than I thought. It did arrive within a week (and before Christmas) but I attribute that to UPS not Craft lite.