Top critical review
33 people found this helpful
Good experience- bad experience
on November 25, 2011
I use this machine after golf to relieve stiffness in my back and after cycling to help get the lactic acid from my legs. It definitely helps for both. I'm not sure about the other claims for blood pressure, etc.
Unfortunately, I have had a bad experience with one of the machines. After two days of working fine, it just stopped working. I had ordered it early to be delivered to my winter home, and the thirty day coverage from Amazon had passed when I arrived in Florida. The Amazon Customer Service people were responsive and were helpful in explaining their policy.
The seller, Triple Play, on the other hand were not. Their suggestion was for me to take the machine apart to try to repair it. Not being a mechanic, I did not think this was a good idea. Then, they just stopped answering my emails. Amazon said that there was nothing they could do, that it was not the seller's responsibility, and that I should contact the manufacturer. The problem is, that there is no manufacturer named in the documentation and no mention of a warranty.
So, beware. I have had one of the machines for over a year and have had no problems. But, if it stops working, you are on your own to have it repaired. I will try to find an expert in electric motors locally, to look at it and try to get it working. I have bought a another machine from a different seller. I would not recommend buying from Triple Play as they have not been helpful.