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2 Reviews
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5.0 out of 5 stars
Great PRACTICAL Advice,
By Bubba Bubbinski (USA) - See all my reviews
This review is from: Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control Series) (Paperback)
What separates this from books on the same subject is that it is full of sound, practical advice. Highly recommended.
1 of 2 people found the following review helpful:
5.0 out of 5 stars
Key ideas for a constant issue !,
By Arnaud Adam (Seattle, WA) - See all my reviews
This review is from: Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control Series) (Paperback)
Great book for customer service passionnate, I like the fact it provides self help forms. Lots of example, well chosen reminders. This book is a delight.
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Creating Customer Connections: How to Make Customer Service a Profit Center for Your Company First Edition (Taking Control Series) by Jack Burke (Paperback - February 10, 1998)
$29.95
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