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Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition [Paperback]

by David Mann
4.6 out of 5 stars  See all reviews (23 customer reviews)

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Book Description

March 17, 2010 1439811415 978-1439811412 2

The new and revised edition of this modern day classic provides the critical piece that will make any lean transformation a dynamic continuous success. It shows you how to implement a transformation that cannot fail by developing a culture that will have all your stakeholders involved in the process and invested in the outcome. It will teach you how to build success from the top down and the bottom up at the same time. If you are a leader at any level in an organization undergoing or considering a lean transformation, this is where you should start and finish … and start again.

Now empowered with five more years of accumulated knowledge and experience, David Mann’s seminal work:

  • Offers new insights on applications of lean management in administrative, technical, and professional environments
  • Provides new guidance on how to begin implementing lean management in discrete manufacturing, office, and process manufacturing environments.
  • Details specifics on how to engage executives through gemba walks*
  • Shows the difference between measuring improvement through results and through processes
  • Adds new case studies throughout
  • Expands the lean management assessment based on actual use, and now offers up two separate versions (both available online) one for manufacturing and one for administrative, technical, and professional settings

*In a gemba walk, a teacher, or sensei, and student walk the production floor. The teacher asks the student to tell what he or she sees and, depending on the answer, asks more questions to stimulate the student to think differently about what is in front of him or her. This includes learning to see what is not there…Gemba walks often include assignments to act on what the student has come to see. …

Praise for the First Edition of the Shingo Prize Winning International Bestseller:

"… an excellent review of one of the most common implementation issues in a lean transformation -- the essential day to day work practices of team leaders/supervisors/value stream managers that enable the lean system."-- George Koenigsaecker, President, Lean Investments, LLC

"The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership and cultural support systems to constantly address problems, the point of the system is missed. Many books address lean tools and initial conversion, but if you want the system to stick, read David's book."--Robert (Doc) Hall, Editor-In-Chief, Target, Association for Manufacturing Excellence

"Mann's book is an excellent start toward Lean Leadership as 'process-dependent' rather than 'person-dependent' in style."--Ross E. Robson, Executive Director, Shingo Prize for Excellence in Manufacturing



Frequently Bought Together

Creating a Lean Culture: Tools to Sustain Lean Conversions, Second Edition + Toyota Kata: Managing People for Improvement, Adaptiveness and Superior Results + The Toyota Way: 14 Management Principles from the World's Greatest Manufacturer
Price for all three: $77.45

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Editorial Reviews

Review

"The new insights included in this second edition of Creating a Lean Culture, affirm our examiners recommendations in 2006 to recognize this original work with the Research and Professional Publication Award."
—Robert D. Miller, Executive Director, The Shingo Prize for Operational Excellence

Praise for the First Edition

David Mann has provided an excellent review of one of the most common implementation issues in a lean transformation -- the essential day to day work practices of team leaders/supervisors/value stream managers that enable the lean system.
     -- George Koenigsaecker, President, Lean Investments, LLC

The purpose of lean systems is to make problems glaringly obvious. If implementation does not include standard leadership and cultural support systems to constantly address problems, the point of the system is missed. Many books address lean tools and initial conversion, but if you want the system to stick, read David's book.
     --Robert (Doc) Hall, Editor-In-Chief, Target, Association for Manufacturing Excellence

Mann's book is an excellent start toward Lean Leadership as 'process-dependent' rather than 'person-dependent' in style. The idea of leader standard work is simple and valuable.
     --Ross E. Robson, Executive Director, Shingo Prize for Excellence in Manufacturing

At last! A book that bridges the huge gap between the lofty visionary outcomes of Lean Leadership books - and the practical thinking and tools needed to put competitive outcomes in place. This practitioner approach spells out real work needed. All of us should use Mann's first five chapters to crystallize a 'Lean Management System' with the following five chapters to inspire us to roll up our sleeves.
     --David Hogg, P. Eng., President High Performance Solutions, Inc.


 

About the Author

David Mann is currently the principal of David Mann Lean Consulting. During a 21-year career with Steelcase, Mann developed and applied the concepts of a Lean management system. In his service with the company, he supported 40+ Lean value stream transformations, as well as developing and leading an internal team that completed over 100 successful office and product development Lean business process conversions.

Mann’s teaching and coaching experience includes Lean transformation in manufacturing, enterprise business processes, and healthcare organizations. His practice includes Lean and Lean management implementation in production and enterprise business processes, troubleshooting stalled Lean initiatives, as well as frequent training and speaking engagements on Lean management.

Mann is the author of Creating a Lean Culture: Tools to sustain Lean Conversions. Awarded the Shingo Prize in 2006, the book is now in its eighth printing, and is being translated into Chinese, Russian, and Thai.

Mann serves as a Shingo Prize examiner and assessor for the Honda Lean Network. He is a member of the Saint Mary’s Healthcare Lean Transformation Advisory Board in Grand Rapids, Michigan and is an invited contributor to Frontiers of Health Services Management. Mann is a frequent contributor to and member of the editorial board of the Association for Manufacturing Excellence’s publication Target, edits Target’s Single Point Lessons feature, and also serves on the board of AME’s Great Lakes Region. He is a faculty member in the Operations Management program at the Fisher College of Business, Ohio State University.

Mann is an organizational psychologist, earning his Ph.D. at the University of Michigan in 1976.


Product Details

  • Paperback: 316 pages
  • Publisher: Productivity Press; 2 edition (March 17, 2010)
  • Language: English
  • ISBN-10: 1439811415
  • ISBN-13: 978-1439811412
  • Product Dimensions: 9.9 x 7 x 0.8 inches
  • Shipping Weight: 1.4 pounds (View shipping rates and policies)
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (23 customer reviews)
  • Amazon Best Sellers Rank: #11,098 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews
2 of 2 people found the following review helpful
5.0 out of 5 stars Having trouble sustaining lean improvements? July 8, 2011
Format:Paperback|Verified Purchase
How many times have you found yourself holding repeat kaizen activity for the same problems? Are you losing ground on excellent work that everyone was excited about two months ago, but now that it has become old news, you find people slipping back into their old ways of doing things? This book addresses the issue of Leader Standard Work and how it is the key to sustaining the lean work. This is the book all of your leadership team must read together and discuss.
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5.0 out of 5 stars The simple facts April 21, 2014
Format:Kindle Edition
I really enjoyed the simplicity of this book as a guideline to the implementation of lean. It beings home the reality that it is not the tools that matter, but how you change the culture that enables the tools that will deliver business results.
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3.0 out of 5 stars great ideas December 22, 2013
Format:Kindle Edition|Verified Purchase
the book had some very good ideas and repeated them many times. this book could have been greatly condensed and still have gotten the points across. but i suppose repetition is a great way to learn
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5.0 out of 5 stars great book December 19, 2013
Format:Paperback|Verified Purchase
I used this book for a class and I must say it's a Great book... Helps you prepare to have a successful lean culture
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5.0 out of 5 stars Practical ideas to use immediately December 8, 2013
By Weaver
Format:Paperback|Verified Purchase
A comprehensive volume on engaging management in the Lean journey. Plenty of good examples of Lean tools put use to go nicely with the rest of great ideas found in this book for expanding Lean in your organization. I pulled several ideas to implement immediately and there is more longer term ideas in the hopper for the future. Highly recommended!
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Format:Kindle Edition|Verified Purchase
Excellent book for the person beginning the journey or for the seasoned professional as a reference book. It is required reading for the leadership teams at each of our plants
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4.0 out of 5 stars Good reading September 23, 2013
Format:Paperback|Verified Purchase
This is like all the rest of the books that you are going to read for a class, nothing is as special as reading a book like this
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4.0 out of 5 stars Well done July 8, 2013
Format:Paperback|Verified Purchase
Creating a Lean Culture is one of the most crucial elements of becoming a Lean Company, David did a good job explaining, giving examples and the suggestions are well taken.
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