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Creating a Mentoring Culture: The Organization's Guide Paperback – April 8, 2005

ISBN-13: 978-0787964016 ISBN-10: 0787964018

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Creating a Mentoring Culture: The Organization's Guide + The Mentor's Guide: Facilitating Effective Learning Relationships + The Mentee's Guide: Making Mentoring Work for You
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Product Details

  • Paperback: 336 pages
  • Publisher: Jossey-Bass (April 8, 2005)
  • Language: English
  • ISBN-10: 0787964018
  • ISBN-13: 978-0787964016
  • Product Dimensions: 8.5 x 0.7 x 11 inches
  • Shipping Weight: 2.1 pounds (View shipping rates and policies)
  • Average Customer Review: 4.9 out of 5 stars  See all reviews (8 customer reviews)
  • Amazon Best Sellers Rank: #397,432 in Books (See Top 100 in Books)

Editorial Reviews

Amazon.com Review

Q&A with the Author
Author Lois Zachary
What is a mentoring culture and why is it so important?
Organizations that continuously create value for mentoring achieve amazing results. They report increased retention rates, improved morale, increased organizational commitment and job satisfaction, accelerated leadership development, better succession planning, reduced stress, stronger and more cohesive teams, and heightened individual and organizational learning.

Effective organizational mentoring can and does exist without the presence of an established mentoring culture but it requires considerable more time and effort to maintain and ensure programmatic growth and sustainability. A mentoring culture raises the bar of mentoring practice for everyone. Individual mentoring programs and relationships achieve greater long-term impact because the mentoring culture sustains a continuum of expectation, which, in turn, generates a standard and consistency of good mentoring practice.

There are eight hallmarks that contribute to creating a vibrant and full mentoring culture. Each hallmark is differentiated from the others, yet they are interdependent. The eight hallmarks — accountability, alignment, communication, value and visibility, demand, multiple mentoring opportunities, education and training, and safety nets — manifest themselves differently in each organization depending on the organization’s current mentoring practices. In a mentoring culture all hallmarks are present, at least to some degree. The more consistently that the practices of each hallmark are present, the fuller and more robust the mentoring culture and the more sustainable it is likely to be.

What did you hope to accomplish by writing this book?
I wrote this book for organizational leaders charged with strategic mentoring launch and implementation, change agents, mentoring leadership, mentoring program developers and administrators, program managers, staff developers, corporate HR learning and development departments, and mentoring task forces. My goal was to help my readers take mentoring in their organizations to the next level – whether they were thinking about starting a new initiative, implementing an existing one, jump starting a stalled one, institutionalizing process improvements or keeping mentoring fresh and creative. I felt it was important to stimulate purposeful reflection and action and to raise the level of discourse and dialogue about mentoring in order to enhance organizational mentoring practices.

How does this book fit into the mentoring family of resources that you have written?
My books, together with our Mentoring Excellence Toolkits, provide a comprehensive set of resources for promoting mentoring excellence within organizations. Creating a Mentoring Culture (2005) is a practical guide for thinking about mentoring from a broad and deep strategic perspective, for creating a culture in which mentoring is a well-honed and practiced competency. It is a guide to creating a culture in which mentoring lives as natural and normative-- and in which mentoring excellence is the standard of practice. The Mentee's Guide: Making Mentoring Work for You (2009), that I wrote with Lory Fischler, takes readers through all four phases of being a mentee and provides answers to many of the most frequently asked questions about how to make the most of a mentoring relationship, while providing strategies for success. The Mentor's Guide, 2nd Edition (2012) provides the framework needed to help other successfully navigate their journey – no matter what career, profession or educational setting the mentee is situated in.

From the Back Cover

Creating a Mentoring Culture

In order to succeed in today's competitive environment, corporate and nonprofit institutions must create a workplace climate that encourages employees to continue to learn and grow. From the author of the best-selling The Mentor's Guide comes the next-step mentoring resource to ensure personnel at all levels of an organization will teach and learn from each other. Written for anyone who wants to embed mentoring within their organization, Creating a Mentoring Culture is filled with step-by-step guidance, practical advice, engaging stories, and includes a wealth of reproducible forms and tools.

"This is a must-read for anyone seeking a rich understanding of how the spirit of mentoring can be truly integrated into an organization. I know of nothing like this book on the market. Zachary has scored another first!"
—Laurent A. Parks Daloz, associate director and faculty of the Whidbey Institute

"Successful, sustainable leadership cultures are grounded in a strong, thriving culture of mentoring. This book provides leaders and organizations the tools and inspiration to achieve just that."
—Pernille Lopez, president, IKEA North America

"One-stop shopping from A to Z if you want to launch or scale up a mentoring initiative. . . .This guidebook shows how different kinds of mentoring work together for individual development and organizational change. Wisdom and experience are embedded in a wealth of guidelines, checklists, and other tools to walk you through everything you need to know and do to be organizationally successful. Zachary becomes your 'virtual' consultant for scaffolding an effective organizational mentoring culture, infrastructure, and practice."
—Victoria J. Marsick, professor, adult education and organizational learning, and codirector, J.M. Huber Institute for Learning in Organizations

"Even mentors need mentoring. Mentoring supports employees in realizing the need for and meeting the challenge of being more productive as a result of successfully balancing work and family life. Zachary offers a much-needed just-in-time resource for helping HRD directors, CEOs, and organizational leaders expand and enhance the possibilities for elevating mentoring within their organizations."
—Susan Ginsberg, editor and publisher, Work & Family Life newsletter, and author, Family Wisdom

More About the Author

Lois Zachary is an internationally recognized expert on mentoring and has been cited as "one of the top 100 minds in leadership" today. You've likely seen mention of Dr. Zachary's books, or read her quotes, in The New York Times, Forbes, The Wall Street Journal, Financial Times, Inc. magazine, T&D, Leadership Excellence, The Chronicle of Higher Education, or other business and leadership news outlets.

Her first book on mentoring, The Mentor's Guide, was published in 2000 and has since has become the primary resource for organizations interested in promoting mentoring for leadership and learning and for mentors seeking to deepen their mentoring practice. With her best-selling books Creating a Mentoring Culture (2005), The Mentee's Guide (2009), and the 2012 revision of The Mentor's Guide, five new Mentoring Excellence Pocket Toolkits, and over 100 published articles, Dr. Zachary has created a comprehensive set of resources for promoting mentoring excellence for individuals and organizations.

Her most recently published book, My Mother Has the Finest Eyes, is a collection of poetry and reflection. Starting Strong: A Mentoring Fable, which she wrote with her colleague, Lory Fischler, is due to launch this October.

Dr. Zachary is president of Leadership Development Services, LLC, a Phoenix-based consulting firm that specializes in leadership and mentoring, and director of its Center for Mentoring Excellence. Her innovative mentoring approaches and expertise in coaching leaders and their organizations in designing, implementing, and evaluating learner-centered mentoring programs have been used globally by a wide array of clients, including Fortune 500 companies, government organizations, educational, and other institutions − profit and nonprofit.

Dr. Zachary received her doctorate in adult and continuing education from Columbia University, Teachers College. She holds a Master of Arts degree from Columbia University and a Master of Science degree in education from Southern Illinois University.

She is a member of Charter 100, an organization that recognizes outstanding women of achievement and has held leadership positions on many community and national boards -- including the Mentor National Team of the Chicago Public Schools, and the Advisory Council of Arizona State's University School of Global Management and Leadership. Dr. Zachary is also a member of American Society of Journalists and Authors, American Association of Adult and Continuing Educators and the Association for Talent Development.

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Customer Reviews

4.9 out of 5 stars
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See all 8 customer reviews
It offers good advice and relevant information.
Zachary combines all of the skills of a cultural anthropologist with those of a clear thinker and eloquent writer.
Robert Morris
Dr. Zachary's book plots the entire process for creating a mentoring culture in the organization.
Cindy Walsh

Most Helpful Customer Reviews

15 of 15 people found the following review helpful By Robert Morris HALL OF FAMETOP 100 REVIEWERVINE VOICE on June 7, 2005
Format: Paperback
In an increasingly competitive business world, the need for having what Peter Senge describes as a "total learning environment" is greater now than ever before. With all due respect to formal training programs, my own experience has convinced me that on-the-job training (especially cross-functional training) remains the most effective means by which to create and then sustain such an environment. Hence the importance of mentoring relationships which, Zachary correctly points out, "offer an opportunity for individuals to nurture seeds in others so they might become blossoms, and blossoms might become fruit, which then nourishes others." Moreover, "When mentoring relationships are rooted in the fertile soil of a mentoring culture, they also enrich the quality of organizational life."

Zachary carefully organizes her material within two Parts. First, she explains what effective mentoring involves, how to embed it in a culture, how to integrate mentoring within that culture, and then how to implement mentoring initiatives. In Part 2, after identifying the hallmarks of effective mentoring, she focuses on key components: infrastructure, alignment, accountability, communication, value and visibility, demand, multiple mentoring opportunities, education and training, and "safety nets. " What we have in this single volume is a cohesive, comprehensive, and cost-effective system rather than a kaleidoscope of data, anecdotes, personal experiences, bromides, simplistic observations, and all manner of disjointed recommendations. That said, it would be a fool's errand to try to implement all of Zachary's system as is. As she would be the first to point out, all organizational cultures are different and many of them consist of several sub-cultures.
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5 of 6 people found the following review helpful By Cindy Walsh on June 13, 2005
Format: Paperback
Dr. Zachary's book plots the entire process for creating a mentoring culture in the organization. Her book offers clear steps to identify all the issues that need to be addressed prior to a program design and implementation. The book provides insight into the levels of buy-in and commitment needed for mentoring to be successful and imbedded in an organization. Mentoring is a powerful way to engage leadership in their personal growth and development and the advancement of the organization.

This is an easy to read and use guide. The CD is a great gift offering the forms for the exercises.
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4 of 5 people found the following review helpful By M. Cunat on June 8, 2005
Format: Paperback
"Creating a Mentoring Culture" goes well beyond traditional guides for designing and implementing mentoring programs by touching the core of an organization's capacity to embed learning and leadership development throughout its structures and processes. Dr. Zachary's strategies and tools for bringing people together to have deeper conversations about organizational learning will not only help sustain its mentoring efforts; they will help an organization revitalize its values and its focus on human development.
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2 of 2 people found the following review helpful By Ani Mac on December 14, 2013
Format: Paperback Verified Purchase
Great book. It assisted me in putting together a mentoring program. It has some very important information and documents included.
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