Creating RFPs for IP Telephony Communication Systems; [Paperback]

Robert Flood (Author)

Book Description

Publication Date: April 2004

This book explains the typical objectives and processes that are involved in the creation and response to request for proposals (RFPs) for IP Telephony systems and services. It covers the key objectives for the RFP process, who is involved in the creation and management of the RFP, and how vendors are invited, evaluated, and notified of the RFP vendor selection result. You will learn what are RFPs and RFQs and why and when companies use and RFPs for IP Telephony Systems. Covered are the key objectives that RFP must satisfy along with the general creation processes used by most companies to create and manage the RFP process. Companies usually involve multiple departments in the creation of the RFP process to identify communication requirements for the entire company. You will discover who is involved in the Creation of an RFP and the typical steps performed during the creation of the RFP document. Explained are the methods used to issue and manage RFPs including how and when companies typically communicate questions and how clarifications are sent to vendors when new options, objectives, or features are discovered in the RFP response process. Also included is sample outline of a typical RFP. Some of the most important topics featured in this book are: - What are RFPs and RFQs - Why use and RFP for IP Telephony Systems - What are the Key RFP Objectives and Processes - How to Identify Company Communication Requirements - Who is involved in the Creation of an RFP - The Typical Steps in Creating an RFP Document - How to Issue and Manage RFPs - Evaluating RFP Responses - RFP Communication between Issuer and Responder - Outline Template for a typical RFP

Editorial Reviews

About the Author

Robert T. Flood has had a distinguished 30-year career in the telecommunications industry. As a renowned speaker at forums around the globe, Robert is a noted authority on Internet Protocol (IP) telephony. Prior to co-founding PingTone Communications, a provider of managed IPT services to corporations and business users worldwide, Robert was the chief technology officer of Cable and Wireless Global, managing a $3 billion capital budget and 1,500 employees worldwide. Robert was previously the chief technology officer and senior vice president of engineering for ICG Communications, driving the Denver-based telecommunications company into 83 markets. At ICG Flood pioneered Voice over Internet Protocol (IP), covering 188 long distance markets within an 8-month period. Prior to that, he worked for CenTel for 19 years in senior engineering positions. Robert serves on the Board of Directors of several technology companies. He earned a bachelor’s degree in Economics from the University of Nebraska, completed the executive program at the J.L. Kellogg Graduate School of Management at Northwestern University, and has a master’s degree in Economics from the University of Nevada Las Vegas. --This text refers to the Digital edition.

Product Details

• Paperback: 84 pages
• Publisher: Althos (April 2004)
• Language: English
• ISBN-10: 193281311X
• ISBN-13: 978-1932813111
• Product Dimensions: 11.1 x 8.2 x 0.2 inches
• Shipping Weight: 8.2 ounces (View shipping rates and policies)
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #3,115,024 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Extraordinarily Useful, January 13, 2008

By 

Pat Wall (Chicago, IL USA) - See all my reviews

This review is from: Creating RFPs for IP Telephony Communication Systems; PBX, IP Telephony, and IP Centrex System and Services (Digital)

This proved to be very useful in developing our RFP for our new IP telephony systems. It was our first time using this technology and the terminology really helped us become educated buyers. I highly recommend this book for anyone considering adopting this technology in their business.