From Publishers Weekly
The author, a business consultant and professor at Case Western Reserve, writes about two pivotal issues: change and its impact on leadership. He argues that managers must "think systemically about change rather than trying to solve one problem at a time." His keyword for those trying to manage in today's environment of constant change is flexibility. Although Pasmore's coverage of managerial theories is useful, the book's strength rests on its treatment of technology as it relates to running a successful organization. This solid study, which features case histories from the author's consulting work with large corporations such as Procter & Gamble, Goodyear and General Foods, deepens our understanding of the importance of people in an evolving business environment.
Copyright 1994 Reed Business Information, Inc.
Pasmore is a management consultant, professor at Case Western Reserve University, and author of
Designing Effective Organizations (1988). Acknowledging that change is a constant in today's world, he argues the need to build flexibility into all levels and aspects of organizations. He explains how to make people, technology, work, thinking, managers, and even organizational structure all more flexible. Emphasizing the organic nature of organizations, Pasmore advances the idea that organizations themselves are capable of learning and adapting. Borrowing the concept of chaos theory from the physical sciences, he applies the notion of fractal design to organizational systems. Written while he was on sabbatical in backwoods Maine, his book evinces a style that is both relaxed and expert.
David Rouse