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Creating Value with Knowledge: Insights from the IBM Institute for Business Value
 
 
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Creating Value with Knowledge: Insights from the IBM Institute for Business Value [Hardcover]

Eric Lesser (Editor), Laurence Prusak (Editor)

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Book Description

December 4, 2003
The mid-1990s saw the rise of an important movement: a recognition that organizational knowledge, in its various forms and attributes, could be an important source of competitive advantage in the marketplace. Knowledge management has become one of the core competencies in today's competitive environment, where so much value in companies resides in their people, systems, and processes. Creating Value with Knowledge: Insights from the IBM Institute for Knowledge-based Organization examines a variety of important knowledge-related topics, some of which has been previously published in such journals as the Harvard Business Review, the California Management Review, and the Sloan Management Review, such as the use of informal networks, communities of practice, the impact of knowledge on successful alliances, social capital and trust, narrative and storytelling and the use of human intermediaries in the knowledge management process. It includes contributions from such leading thinkers as Lawrence Prusak, Dorothy Leonard, Eric Lesser, Rob Cross, and David Snowden. This book synthesizes some of the best thinking by the IBM Institute for Knowledge-Based Organizations, a think tank whose research agenda focuses on the management methods for deriving tangible business value from knowledge management and their real-world application.

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About the Author

Lawrence Prusak is at IBM Institute for Knowledge Management. Eric Lesser is at IBM Institute for Knowledge Management.

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Inside This Book (learn more)
First Sentence:
A question at the center of many knowledge management efforts is often a simple one: What motivates individuals to share what they know? At first glance, we find that such sharing behaviors are, in many cases, antithetical to the way individuals are educated and brought into the workforce. Read the first page
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
knowledge resource exchange, industry value network, resource exchange model, tacit resources, alliance announcements, story virus, focal firm, alliance portfolio, knowledge intermediaries, effective knowledge sharing, social network analysis, alliance managers, informational requests, content coordinator, myth management, knowledge seeker, alliance strategy, alliance management
Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, Sun Microsystems, Dell Computer, Harvard Business School Press, Free Press, Administrative Science Quarterly, Harvard Business Review, Organization Science, Rob Cross, World Bank, King Arthur Flour, Andrew Parker, Partner Resource Exchange Model, Silicon Valley, Thousand Oaks, Academy of Management Review, Cambridge University Press, Reality Check, San Francisco, Business Wire, Harvard University Press, Structural Holes, The Strength of Weak Ties, American Journal of Sociology, Baking Circle
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