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Creating We: Change I-Thinking to We-Thinking and Build a Healthy, Thriving Organization Paperback – June 4, 2007


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Creating We: Change I-Thinking to We-Thinking and Build a Healthy, Thriving Organization + Conversational Intelligence: How Great Leaders Build Trust & Get Extraordinary Results + 42 Rules for Creating We (2nd Edition): A Hands-On, Practical Approach to Organizational Development, Change and Leadership Best Practices.
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Product Details

  • Paperback: 368 pages
  • Publisher: Adams Media (June 4, 2007)
  • Language: English
  • ISBN-10: 1598692836
  • ISBN-13: 978-1598692839
  • Product Dimensions: 8.9 x 6.1 x 0.9 inches
  • Shipping Weight: 1.3 pounds (View shipping rates and policies)
  • Average Customer Review: 4.8 out of 5 stars  See all reviews (10 customer reviews)
  • Amazon Best Sellers Rank: #462,665 in Books (See Top 100 in Books)

Editorial Reviews

About the Author

Judith E. Glaser (New York, NY) is an organizational anthropologist, executive coach and the CEo of Benchmark Communications, inc. Her high-powered client list includes Merrill lynch, Coach inc., Pfizer, news Corp, Clairol, reed Elsevier, novartis, Liz Claiborne, Donna Karan international, and Citigroup. she has been featured in The New York Times, The Wall Street Journal, and has appeared on nBC's Today Show, and ABC World News.

More About the Author

"To get to the next level of greatness depends on the quality of the culture, which depends on the quality of relationships, which depends on the quality of conversations. Everything happens through conversations."

Customer Reviews

4.8 out of 5 stars
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Practical advice based on good research.
MD Pryke
Author Judith Glaser contends that setting a positive tone in our conversation enables us to connect with others at deep levels.
Paul Diamond
It is a must read book which provides critical insight for executives who want to get the most out of their employees.
Claire Harris

Most Helpful Customer Reviews

6 of 6 people found the following review helpful By Dennis DeWilde on December 24, 2007
Format: Paperback
Introducing her "I-centric / WE-centric" language to distinguish 'power-over' from 'power-with' behaviors, executive coach, Judith Glaser presents a self-help book for C-level executives who want to transform themselves in order to take their organizations into the higher performing WE culture. In doing so, Glaser adopts a 'Believing / Learning / Being' change model; first challenging beliefs about the ways one is supposed to behave in organizations, then defining five advanced skills leaders must learn, before showing how to face stressful situations and express WE-consciousness in real time.

Believing - The belief section is a direct challenge to command-and-control leadership - something Glaser calls "followership" - which she describes as 'power-over' (exclusive, judging, dictating, punishing risk-taking, etc.), I-centric behavior. She contrasts this using the 'power-with' (inclusive, appreciating, developing, encouraging risk-taking, etc.) leadership (fellowship) model of the WE culture. This power-over mindset drives territorial and conflict thinking with its US/THEM outcome, and thus a power-over approach prohibits a WE culture with its benefical creativity and growth.

Learning - The five new leadership skills to be learned are:
1. understanding the culture - ability to understand the culture and your role in shaping it
2. embracing the possibilities - ability to move outside of your Comfort Zone and into new learnings
3. opening the space - ability to open up dialogue and create a feedback-rich environment
4. shaping the conversations - ability to share responsibility for creating the future together
5.
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2 of 2 people found the following review helpful By Paul Diamond on May 13, 2008
Format: Paperback
A central premise of Creating We is that an organization's ability to get to the next level of success is largely determined by the quality of the relationships within. The quality of relationships is determined by the quality of conversations that connecting one person to another. Author Judith Glaser contends that setting a positive tone in our conversation enables us to connect with others at deep levels. The more our interactions are trusting, positive and supportive, the more we can tap into a reservoir of resources inside each person.

In Creating We, Glaser examines the self-centered, unimaginative, non-collaborative, and territorial environment of the traditional work place. The author terms this sort of work place as "I-centric." It's here where managers and leaders tap that the employee reservoir using negativity, distrust, fear, or with a focus on failure. This approach compromises the projects and efforts managers are seeking to complete.

Glaser offers a new way to handle conflict, collaboration and co-creation. She recommends managers shift from command-and-control leadership to a style that eliminates judgment, silos, fear and competitiveness, focusing instead on appreciation, aspiration and innovation (co-creating). Her methods involve using words and conversations that encourage optimism and power-sharing. Apparently, how we speak to and with people can greatly determine how motivated and willing they are to work.

A Vistage speaker and president of the executive coaching firm Benchmark Communications, Glaser has long been active in raising the cultural, collaborative and innovative potentials (or I.Q.'s) of organizations. "In 1986," she writes, "I was working with colleagues on the science of conversations.
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1 of 1 people found the following review helpful By reviewer on August 6, 2013
Format: Paperback Verified Purchase
A paradigm shift is taking hold in business, government, and education. The shift is a movement from "I" centric to "WE" centric work cultures and leadership. This shift changes everything. It is both needed and wanted. I highly recommend Judith Glaser's Creating We, to anyone who is in a leadership role or who has significant influence on the work culture. Her book is inspirational and guide for transforming cultures one person at a time. Michael J. Stabile, Ph.D.
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1 of 1 people found the following review helpful By Rami Glatt on August 7, 2009
Format: Paperback
Our society largely advocates quick fix solutions to our problems. Creating WE rejects this approach entirely, offering the tools to make real transformations and lasting change for individuals, teams and even entire organizations. It is filled with well-articulated ideas and gives you the tools to put them into practice. Not overly complex but not too simplistic, readers will find this book to both enjoyable and extremely helpful.
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Practical advice based on good research. Usable practices on a very necessary issue! Every businessperson should read a copy. Highly recommended.
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