Creative Sound Blaster World of Warcraft Wireless Headset

by Creative Labs

• Immerse yourself in the uncompressed 2.4GHz wireless technology. Powerful audio from Sound Blaster, without the wires of course
• THX TruStudio PC sound technologies create unprecedented levels of audio realism and includes stunning surround effects
• For the Horde! Glory to the Alliance! Show your allegiance and customize with interchangeable headset lenses.
• The gnomes have been hard at work. No additional batteries are required and the headset is easily recharged even while in use
• Instantly access volume, mute and connection controls directly on the headset.

Product Details

• Product Dimensions: 10.3 x 5.2 x 11.1 inches
• Shipping Weight: 2.2 pounds (View shipping rates and policies)
• Shipping: This item is also available for shipping to select countries outside the U.S.
• ASIN: B002L6GCP8
• Item model number: 70GH010000000
• Average Customer Review: 3.0 out of 5 stars  See all reviews (322 customer reviews)
• Date first available at Amazon.com: February 1, 2010

Product Description

Style: Wireless

From the Manufacturer

Specially designed for World of Warcraft gamers, the Creative Labs Sound Blaster World of Warcraft Wireless Headset will transport you to the world of Azeroth. THX TruStudio PC technology lets you experience outstanding depth of audio, while VoiceFX technology lets you alter your voice to sound like familiar World of Warcraft characters and creatures. Best of all, this headset delivers an unbeatable gaming audio experience without the hassle of cables.

World of Warcraft Wireless Headset At a Glance: THX TruStudio PC technology for immersive audio realism. VoiceFX technology to disguise and alter your voice. Wireless connectivity with uncompressed, high-quality sound. Detachable noise-canceling boom mic provides clear communications. Customizable ear-cup lenses for personalization.

An uncompressed wireless connection gives you both outstanding audio quality and freedom from wires and tangles.

THX TruStudio PC technology brings you surround effects for amazing immersive audio realism. View larger.

Experience World of Warcraft Like Never Before
If you're one of the millions that play Blizzard's bestselling game, then Creative Labs made the Sound Blaster World of Warcraft Wireless Headset especially for you.

THX TruStudio PC technology powers the headset to achieve an amazing level of immersive audio realism. This second-generation audio enhancement technology produces stunning surround effects with virtual speakers around, above, and below you. Additionally, the 40mm neodymium drivers deliver full-range sound and bass impact, giving you an authentic experience.

The headset also features VoiceFX technology that lets you morph and disguise your voice to sound like different World of Warcraft characters and creatures.

Wireless Freedom with Built-In Rechargeable Battery
Featuring wireless connectivity, this headset brings you even closer to the world of Azeroth. You'll be able to concentrate on the game without worrying about tangles. And when you need a break to get up and walk around, you won't have to take off your headset.

Unlike many other audio devices, this headset doesn't sacrifice sound quality for wireless freedom. Creative Labs employs an advanced, uncompressed wireless connection to transmit your audio and voice, so there's nothing missing in your audio landscape.

The built-in rechargeable lithium polymer battery delivers an outstanding eight hours of continuous gaming per four hours of charging, and is fully rechargeable even while in use. To recharge, simply plug in the included USB power cable.

Easy-to-use software and interchangeable lenses let you choose between 16 million colors and proudly declare your allegiance.

Noise-Canceling Microphone for Clear Conversations
Communication during raids and in the arena is vital. The Sound Blaster World of Warcraft Wireless headset uses a professional-grade noise-canceling microphone, so you'll always be able to communicate clearly with your guild or Arena mates when coordinating your attack. Also, the microphone is detachable, so it won't get in the way if you're using the headset to enjoy your music.

Declare Your Allegiance with Customizable Lenses
The removable ear-cup lenses can be used to declare your allegiance to your faction. Every headset includes a set of Horde and Alliance lenses, and additional lenses will be available in the future as well. Included software makes it easy for you to customize the color of the programmable LEDs that illuminate the lenses--16 million colors to be exact. And you can control the intensity and pulsation of the lighting as well.

Smart Design is Comfortable and Portable
To keep you comfortable for extended gaming sessions, the headset features oversized cups and padding that fit snugly over your ears. Volume, mic mute/pairing, and power buttons are built into the ear cup, so you can change settings quickly.

And in case you need to change locations, this headset makes it a cinch. It folds flat, and the microphone detaches for quick and easy portability. Included with the headset is a pouch for protection during travel.

Volume, mic mute/pairing, and volume buttons are conveniently built into the ear cup. View larger.

Customizable Software Included
The World of Warcraft Audio Control Panel allows you to easily configure this headset for a personalized audio experience. In addition to customizing the illumination options, you can also enable VoiceFX and equalizer for game audio, turn on and off THX TruStudio PC, bind commands to keys for quicker access, and save multiple profiles that you can easily switch between.

System Requirements
Intel Pentium 4 1.6GHz or equivalent AMD processor.
RAM: 512 MB
Available USB 1.1 or USB 2.0 port
OS supported:

• Windows 7 32-bit and 64-bit
• Windows Vista SP1 32-bit and 64-bit
• Windows XP SP2 32-bit and 64-bit
• Mac OS X 10.5 and above

The Sound Blaster World of Warcraft Wireless Headset is backed by a one-year limited hardware warranty.

What's in the Box
Wireless headset with detachable microphone, USB wireless transmitter, travel pouch, braided USB Type-A-to-mini-USB plug cable (for charging), quick-start booklet, two sets of interchangeable headset lenses (one pair of Horde symbols and one pair of Alliance symbols), and online software installation with user guide.

Product Description

Experience the sounds of Azeroth and beyond like never before with the Sound Blaster World of Warcraft Wireless Headset. Designed specifically for World of Warcraft gamers, the headset features cutting-edge uncompressed wireless audio technology and THX TruStudio PC, offering you a truly unforgettable gaming experience. Communicate with your party or raid clearly. The Sound Blaster World of Warcraft Wireless Headset features a professional grade microphone, ensuring everyone can hear your shouts in all their resonant glory. You can even declare your staunch allegiance with the interchangeable headset lenses bearing the marks of your chosen faction and 16 million programmable color illumination options. Get ready to be blown away by the amazing realism from unrivaled headphone surround and gaming sound enhancement technologies. Package contents include wireless headset with detachable microphone and built-in volume and mute controls on headset, USB wireless transmitter, travel pouch, USB to mini-USB plug for charging, quick start booklet, two sets of headset lenses one for Horde and one for Alliance, online software installation with user guide.

Most Helpful Customer Reviews

26 of 26 people found the following review helpful

1.0 out of 5 stars Great Headset, Broke in 2 Months! May 25, 2010

By M. Plumlee

Style Name:Wireless|Amazon Verified Purchase

The "Create Your Own Review Form" has a very telling question it asks on the right side of our screens.

Q: "What would you have wanted to know before you purchased the product?"
A: That it would break in 2 months and Creative offers terrible support.

Appearance, Comfort, Sound Quality, Microphone Quality, Packaging all receive high marks. The multicolor LEDs are a nice touch inside each of the ear modules and the otherwise black color scheme is appealing, though it seems the entire thing is made out of (easily broken) plastic. Comfort of the piece is top notch. I am the raid leader for my WoW guild so I am regularly wearing these headphones for 4 or more hours and neither the inside of my ears or the top of them where my glasses sit would feel uncomfortable. The microphone quality is perfectly fine, my guild mates on Ventrilo did not complain of a poor quality sound from my end. Packaging was also well done though you do not receive an installation CD and have to go onto the internet to download it. Sound quality is very satisfying since it is THX certified it does not disappoint.

Ease of Use, Features, and Wireless Range all leave something to desire. Ease of use is relatively hassle free, if it weren't for the fact that once every two weeks I randomly lose my signal and it takes me several minutes to resync the USB dongle and the headset. This would not be such a hassle, had it not occurred twice during a raid. We refrain from buying wireless mouses for the same reason, there are some things that just cannot have issues when we are relying on them. The features, mainly the program that allows the adjustment of LED color and your voice, is rather gimmicky.... As much as you think you might want to sound like Malganis or Deconstructor-XT , nobody else will want you to. The wireless range is also the worst of any wireless headsets I have owned. To compare I have a pair of Sennheiser's that allow me to walk down a flight of stairs, out the door of my house, and into the street which is roughly 50 feet away. The WoW headset has a range of roughly 10 feet, and cut that in half of you dare walk around a wall.

Durability, Customer Support are terrible, terrible, terrible. So terrible I had to write a review. Having owned the headset for less than two months I picked it up off of my desk to raid last night, and the right side ear module snapped off. You see the entire thing is made of plastic, cheap plastic at that. For buying one of the most expensive headsets on the market one would expect some high quality parts but not the case with this headset. The adjustable linking piece between the top of the headset and the ear module is roughly similar to that found on a 5$ pair of knock off Sony headphones: thin, plastic and cheap. I naturally assumed that since I had only owned this product a mere two months I could call Creative customer support and see if I could get a replacement (though at this point I would prefer a refund). After discovering Creative does not give you a number to call, I sent a few emails back and forth with pictures and was provided this wonderful conclusion by a Creative representative who does not even have a real name to correspond with, instead he/she uses a cute Navi name from Avatar instead. Her conclusion about my headset is as follows:
------------------
Dear Michael,

I am afraid that you will not be able to use the warranty claim form in warranty servicing. I would advice you to purchase a new product as it is more economical as compare to servicing Out of Warranty RMA.

Best Regards

Galkowska Agata Ewa
Worldwide Customer Response
Creative
----------------

This is definitely one product I will not be buying again, even if their customer support advises me to. Read more ›

88 of 99 people found the following review helpful

2.0 out of 5 stars Awesome, except for the microphone March 11, 2010

By Sara Ball

Style Name:Wireless|Amazon Verified Purchase

Received this product yesterday. After the initial 8 hour charge I was anxious to test it out. Comfort and sound quality are awesome. Installation was very easy if you follow the Quick-Start guide. The THX options are amazing for versatility. Range on the 2.4gHz wireless is also very delectable. I was very impressed until I went to talk to my guild mates over Ventrilo...

Every single person said I sounded very muffled / tin-e / static-e. The microphone also picks up almost every sound in the room. It is very annoying. Noise canceling microphone??? NO. More like noise amplifying microphone of terrible quality. I plugged in my old $15 headset from WalMart and my voice was back to crystal clarity to everyone in Ventrilo.

I spent about two hours of my own time alternating sound options inside Windows, Ventrilo, and the custom sound board to get my voice sounding somewhat normal over Ventrilo to no avail. I posted this issue on the official Sound Blaster forums. I am also going to create a support request. If this issue isn't fixed or on the way to being fixed I'm going to get a refund and by a different set.

50 of 56 people found the following review helpful

2.0 out of 5 stars Great Presentation, Little Functionality or Customer Support March 10, 2010

By David R. Seid

Style Name:Wireless|Amazon Verified Purchase

I really was looking forward to this headset. When my pre-order arrived I absolutely was wowed by the presentation and overall look of the product. The comfort of these phones is truly amazing and I hope will be copied by others in future. Now for the negatives... The microphone did not work from the start... I can hear others in TeamSpeak, but they can't hear me (even after making sure my settings were correct). I also noticed that my Logitech wireless mouse and keyboard go all sluggish and wacky when using these phones. Attempts to contact Creative customer support were as unpleasant as could be. They make you drill down through seemingly endless menus before you can send an email to their customer support team (tip: make sure you have your serial number or you will get no customer support) -- no phone number is available. I sent my problems to them on March 5th via email and just heard back today (3/10/10)... Their answer? Try to keep the wireless headphones away from the computer's wireless keyboard and mouse, as they can cause interference. I waited 5 days for *that*! Kind of hard to seperate the computer keyboard, mouse and headset when playing a game on the computer...

The most ironic thing of all is the mouse and keyboard are acting up the worst in WOW when paired with the headset, making it unplayable. Looks like these phones are going back to Amazon. I love the concept and the look of the phones, but Creative's execution and customer service are terrible. Oh well. :-(

36 of 40 people found the following review helpful

1.0 out of 5 stars Was cool, then it epic failed April 28, 2010

By Angelo G. Casa

Style Name:Wired|Amazon Verified Purchase

Cool headset, but after using it more during raids, everyone complains about how the Mic turns screechy and sounds robotic (this is with VOICEFX off) The only fix is to D/C from Vent and relog but it will happen again. Issue is posted over and over on Creative's FOrums by many users and they have not replied or released a fix. Unfortunately an Epic Headset has turned into a worthless Green Item. Never buying creative again.

15 of 15 people found the following review helpful

1.0 out of 5 stars Do Not waste your money on these they are worthless! March 29, 2010

By Stephen W. Burns

Style Name:Wired|Amazon Verified Purchase

I preordered this headset and they arrived on February 25th. I live in a house with two adults and no children so the only use the headset got was when I put them on and took them off.
On Saturday March 27th I tried to put them on and the right head phone snapped off. I looked at the support and found that it is made of very thin plastic with a hole running down the center that weakens it further.
I found that Creative Labs Customer Service is only open 9 am to 5 pm cst Monday thru Friday. So I contacted them this morning 3/29/10 to see if I could get an RMA to have them replaced. I spoke with a customer service agent and told her what happened. She told me that physical damage was not covered under the warranty and voided said warranty and was not eligible for an RMA. She then put me on hold and spoke to a supervisor. When she came back on she asked me to e-mail her a photo of the damage. I sent the picture which they received. They are waiting to show a supervisor to get a ruling as to whether or not this will be covered under the warranty. My feeling right now is that Creative will blow me off and I will be stuck with a $120.00 piece of junk.
So my review of this item is this. The sound is great and the colored lights are fun and it super comfortable to wear. The main support for the ear phones is the cheapest of plastic with no metal reinforcement and does not last more than a month at best with careful regular usage. Don't waste your money on these cheap pieces of junk they are not worth the cost.