on January 9, 2011
7 years ago I bought the older model of this trimmer and LOVED it. It was perfect. I have bought two of this newer trimmer since then and have thrown out both. It cuts very nicely but it's so hard to get a straight cut. I lift the guillotine arm to insert the paper and the arm drops down a TINY bit when I let go of it. I have to hold it up while inserting the paper or the angle of the cut is off. The side of my finger starts to hurt after I have to push it up for every cut.
After the first one (this model) had this problem I bought a second one hoping it would work better. It had the same problem. CM won't exchange it for this problem. I've moved on to other brands.