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  • Creative ZEN Mozaic EZ100 MP3 Player 8GB (Black)
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Creative ZEN Mozaic EZ100 MP3 Player 8GB (Black)


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Product Information

Technical Details
Brand NameCreative Labs
Item Weight4.8 ounces
Product Dimensions4 x 5.9 x 1.4 inches
Item model number70PF244409111
Number of Items1
  
Additional Information
ASINB0044ZFXS6
Best Sellers Rank #61,339 in Electronics (See top 100)
Shipping Weight5 ounces
Date First AvailableSeptember 28, 2010
  
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Technical Details

  • Brand Name: Creative Labs
  • Model: 70PF244409111

Customer Questions & Answers

Customer Reviews

I contacted Creative Customer Service and they just keep sending me links not fixing the problem.
M*M
The replacement worked for about 3 hours before it stopped - continuing to drain the battery but unable to function - until it drained itself.
Shielark
I've been a Creative customer since I bought my first MP3 player, but this is the end of our long relationship.
HH

Most Helpful Customer Reviews

14 of 14 people found the following review helpful By Buttons on June 13, 2011
Verified Purchase
I use the Zen Mozaic EZ100 for listening to audio books and it is wonderful. I can burn books on CDs straight to the player and not have to have them taking up space on my hard drive. My public library has Overdrive which works flawlessly with the EZ100. I can listen to a book with one battery charge (mind you I never turn up the volume futher than 50%) and it's small enough to easily store in a pocket but large enough not to lose. It's been saturated with sweat (working in the garden while swashbuckling on the high seas), left in a hot car, and left in a frozen car and it still gave me hundreds of hours of entertainment (I don't advocate such abuse, just saying mine kept going after I abused it).
Take time to get to know the product, if you abuse it one day, DON"T turn it on until you have given it a good nap to recuperate. A little love, a little understanding and you'll have a product which in turn will provides thousands of hours of great quality entertainment.
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7 of 7 people found the following review helpful By Mrs. Pomfrey on January 26, 2011
Verified Purchase
I already own the Zen Mozaic and decided to purchase the Zen EZ100 to have another handy.
Not only did the Zen EZ100 NOT work, the customer service at Creative Labs was the WORST. They only provide help via 'reasearch articles' and do not offer any over-the-phone consultation. After pulling my hair out in frustration over such a terrible product, I returned the Zen EZ100. What a waste or time and money!
The Zen Mozaic, however, still works great!
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5 of 5 people found the following review helpful By Christine A. Krist on June 5, 2011
Verified Purchase
This player holds all of my music and is easy to navigate. However, the playlist feature (which I use all the time on my older creative Zen player) is useless. You can't add playlists directly from your computer, you must create them within the player, which takes a lot of time and effort. Also: after adding one song to a playlist and going back to try to view the playlist, the software crashed completely, the player froze, and I had to shut it down, which took over 15 minutes. Tried the same thing again (viewing a playlist) and the player crashed again. So I really can't use the playlist feature at all, which makes this player a million times less appealing to me. :(
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5 of 5 people found the following review helpful By Richard A. Biehl on December 15, 2010
Verified Purchase
The ZEN Mozaic I purchased was refurbished. In the past, I've purchased many rebuilt power tools and gotten excellent service from them. I expected the same from ZEN, but was disappointed. The external speaker never worked. I downloaded a book from Audible, and that was the first and last recording I listened to. Every time I used the ZEN, a hard reset was required, followed by a lengthy "rebuild". Eventually, the player went into the "rebuild" mode and would not return. Obviously the steps Creative employs to refurbish do not include actually starting the player.
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6 of 7 people found the following review helpful By Customer on March 7, 2011
Got this item from amazon for around $50. Loaded some music on it and the thing froze at the rebuilding screen. Drained out the battery and recharged it and guess what..its STILL stuck at the rebuilding screen. Returned the product and got a full refund from Amazon.
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3 of 3 people found the following review helpful By M*M on April 4, 2011
Verified Purchase
I bought two creative ... EZ300 and now it doesn't work. I liked the product so much that I bought another EZ100 but I have had problems with it. This product is ok but I have already had to reset it a couple of times. I contacted Creative Customer Service and they just keep sending me links not fixing the problem. As for the EZ300 - it doesn't work ... like it's dead and no action was given by Creative Customer Service to fix it.
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3 of 3 people found the following review helpful By BlueLoom on March 2, 2011
I have had two Zen Mozaic 8GB mp3 players. One I've had for several years & it's nearing the end of its natural life (doesn't hold a charge very well--this is normal & to be expected). I liked its features (especially bookmarks, since I use it mostly for audiobooks) so much that I ordered another one. It died completely in 2 months. Tech support is from Singapore, and they just keep telling you things that you've already tried and that don't work. So I guess it's a crapshoot: if you get a good one, you'll love it. If you get one that blows up on you in 60 days, you've just thrown your money down a rathole.
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3 of 3 people found the following review helpful By vicki hazzard on February 15, 2011
Verified Purchase
I purchased this product November 13 2010. It died today Feb 15 2011. I have had the thing for 3 months and it just died. I get a welcome screen and then nothing. I have to turn the player off by using the reset button. I have contacted Creative Customer support but I'm kinda ticked about the 14 books I had on the player. Do yourself a favor and DON'T PURCHASE A CREATIVE PRODUCT!!!!! I should have known better, I had one of their players a couple of years ago and the same thing happened. It lasted a year or two though, 3 months is just ridiculous!
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