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Creative Zen 20 GB Portable Media Center
 
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Creative Zen 20 GB Portable Media Center

by Creative Labs
3.4 out of 5 stars  See all reviews (40 customer reviews)

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Product Specifications
Brand NameCreative Labs
Number of Items1

Technical Details

  • Watch up to 85 hours of movies, recorded TV or home videos
  • Store and listen to over 9,000 songs
  • Carry and enjoy tens of thousands of photos; Up to 7 hours of video and up to 22 hours of music
  • Large, high resolution 3.8" TFT LCD Screen
  • Removable rechargeable battery for up to 7 hours of video or 22 hours of music
  See more technical details

Product Details

Product Manual [6.53mb PDF]
  • Product Dimensions: 1.1 x 3.2 x 5.7 inches ; 12 ounces
  • Shipping Weight: 1 pounds (View shipping rates and policies)
  • Shipping: Currently, item can be shipped only within the U.S.
  • ASIN: B0002J6GLG
  • Item model number: DAP-HD0013
  • Average Customer Review: 3.4 out of 5 stars  See all reviews (40 customer reviews)

Product Description

Includes: power adapter, lithium ion battery, protective carrying case, pair of earphones, USB 2.0 cable, Video & Line Out cable, installation CD (with WMP 10), & Quick Start Guide. Creative Labs Zen Portable Media Center - This portable media player covers all of the bases, supporting playback of video, audio, and still image content. The large 20GB hard drive means you can store up to 85 hours of video, over 9,000 songs, tens of thousands of images, or a combination of them all! Video Playback Support - Windows Media Video (WMV) 7, 8, & 9 Audio Playback Support - Windows Media Audio (WMA) (Lossless, Standard, Voice), & Mp3 Photo Playback Support - JPEG Windows Media Player 10 Supported Formats - ASF, DVR-MS, AVI, MPEG1, MPEG2, MPE, M1V, MPG, MP2, WAV, AU, & SND A/V Out 4 preset buttons that shortcut to your favorite TV show, movie or song Supports Microsoft's Photo Story - a program that lets you create your own photo slideshow and add in your own narration, music, transition effects, and more USB 2.0 Interface (backwards compatible with USB 1.1)


Customer Reviews

Most Helpful Customer Reviews
190 of 195 people found the following review helpful
Almost Fantastic September 16, 2004
I've had a few days to play with a Zen Portable Media Center because a friend of mine, who's the owner, had trouble getting content loaded. The Creative support folks were friendly, but clueless on this very newly released product. Since I'm his technology guru, he asked me to show him how to get it working.

The Zen is about the size of a paperback novel. It's small but is too large to carry in your pocket. It comes in a nice case the folds nicely into a simple stand. This let's you set the Zen on a table or airline tray-table while using it.

My first impression when I turn it on is that UI is a clone from XP Media Center Edition (which is Microsoft's Media Center PC OS). I own a couple of XP Media Center PC's so found the UI very familiar and intuitive. However, my first reaction was the navigation and play back controls were reversed. I've had a couple of other folks who played with the Zen make the same comment. Perhaps the UI control layout was designed by a lefty (I'm right handed) or perhaps they were XBox users (many XBox games use the left thumb for naviagation). It's a minor nit in any case.

To load content on the Zen you must load Windows Media Player 10 which was just released from Microsoft. Clearly Microsoft wants to get into the content management market and is trying to "one up" the iPod and iTunes by supporting not only audio but video.

However Windows Media Player 10 was where my friend had difficulty. He was not able to figure out the new quirks of the substantially changed Windows Media Player UI. To load new content you must have the Zen plugged in, be in the Sync tab, and then create "play lists" of video, audio and picture contents that you want synced. Once the "play list" is created then the content can be synced to the Zen. It's not hard, but it's a bit of a stretch to call that a play list.

Once you've start the sync process you can prepare to wait... and wait... and wait some more. TV shows saved in XP MCE can be added to the "play list" and synced, however they must be converted to a WMA file that is compatible with the Zen. This takes about the same amount of time as the play time of the show. A half hour show takes about a half hour to convert and download, an hour show takes an hour and so on. Also, TV shows that I downloaded from my XP MCE machine had the colors goofed up. It was sort of like watching the film negative of the TV show. I suspect that's something that will get fixed in a software update (and is not a significant issue for my friend since he doesn't care about TV content).

My friend really wants to load DVD movies for long plane trips (he owns them and doesn't want to pay for them again to download them to his Zen). So this is where I went to work.

My first attempt to load a movie was using a product called "DVD To Pocket PC" by Makayama. It is suppose to convert DVD's directly to wma files for Pocket PC's and is suppose to work for the Zen. I tried the trial version and was initially unsuccessful (presumably because XP SR2 was installed). I ended up trying it on a non XP SR2 machine and it worked well. Since the application is fairly turnkey, it's probably a good choice for moving content from DVD's you own to your Zen.

Next I tried Dr. Divx. This application can convert unencrypted DVD's to Divx avi files. This worked for me (though it took a few tries to get the hang of it), however it's not nearly as turnkey as "DVD To Pocket PC". Also, Divx conversion takes awhile (somewhere between 2-4 hours for a full length movie). Be sure to use one of the portable formats because the Zen has a limited bit rate it can support. I had a little trouble getting the aspect ratio right, but a few tries resolved this too. Once the movie is converted then you must go to Windows Media Player 10, put it in a "play list" and sync it with the Zen. This takes awhile, but is worth the wait. The movies look and play great.

Having used it for a day or so I have a wish list of features that the Zen doesn't have (nothing here is a killer problem, but would make a good product even better).
* It needs parental control - I'd like to protect some content from my kids. Currently there is no way to do this.
* I'd like visualization plug-ins when listening to music.
* Since it's used during travel, a travel alarm clock feature would be very nice.

Pros:
* The player sounds good, the UI is great, and the size is very convenient, and the features are fantastic.

Cons:
* It's a bit pricey
* Moving TV content was only partially successful from my XP MCE machine (though I suspect this will get fixed), moving content is very time consuming and is probably something you want to do over night.
* It's not really a direct replacement for an iPod (it's too darn big). Though that's not really a fair criticism of the Zen because it's not intended to directly replace the iPod

All in all, this is an impressive product, even considering this is V1.0 of the software management (WMP 10), and the hardware, and the firmware.
.
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27 of 27 people found the following review helpful
Great - and reliable! October 21, 2004
I recently bought an Archos, but had to take it back because it failed within a week. The replacement went the same way, so being sold on the concept, I went for the Creative Zen as a replacement.

Although it lacks all the recording feature of the Archos, I think its a better machine. So far, its tough enough to stand the kids use in the car without any signs of fatigue.

For content, I find it better to skip Media Player 10 altogether, and I bought a program for $ 25 called the Pocket DVD Wizard, which lets me put my DVD's on the Zen, and the quality is good.

A good tip is not to use Media Player to load the file at all, just let the Wizard do its work, then plug in the Zen, go to Windows Explorer, and drag the movie or mp3 from wherever you saved it straight into the video folder on the zen.

Its much faster that using media player, and the results seem to be better (one less conversion!)

Overall, im very pleased with it.
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47 of 52 people found the following review helpful
I had been waiting patiently for PVP (Personal Video Players) to arrive. Saw Archos, wasn't impressed. Creative Zen looked really good at the store, so I bought it. Have been playing with it. The video and audio play features are pretty reasonable. The speakers could be made a bit louder. The major flaw with this device is the limited ways in which u can load up the video files into it. You will need a Windows Media Center PC OR a PC with a TV tuner/capture device to get video in acceptable formats accepted by Zen. Annoyingly it does not have video/audio inputs for capture. It has video/audio outputs to connect it to a TV. The Windows Media Player 10, converts all files to wmv (very slowly) before syncing it with Zen. The Zen, irritatingly needs to be connected to the PC while the Windows Media Player converts the mpeg files to wmv. I am sure that there are lots of third party tools that can handle the capture/conversion rapidly, but I don't feel like investing more into this solution after spending 500 dollars on it. On the plus side, it is a very well made and polished piece of hardware. The video screen is very sharp and clear. I will probably return this and wait for the next release of Zen, or maybe wait for Apple to redo the magic they did with Ipod and hopefully they release a video version of Ipod. If you already have lots of video content already available in easily convertable format and/or own a media center pc, go ahead and buy this device. I guess I will wait around for version 2.0 of this device. Takes too much time and hassle to load up media onto this device. Creative should go with Linux and/or their own proprietary media management software. I own the Creative Zen MP3 player and the software is okay , if not excellent. Microsoft Media Player 10 was a bad choice.

An update to the review. I have recently bought iRiver PMP-120 that is NOT based on Microsoft Media Center. There is another iRiver product model, PMC-120 that is based on Microsoft media center. Dont buy PMC-120, as U will run into same problems as the Creative product. With the iRiver PMP-120 + Pinnacle Dazzle USB Capture Card + Pinnacle Studio software + iRiver supplied DIVX codecs, I have been able to successfully capture a/v signals from my dish tv box, and then import them onto iRiver PMP-120. End Result : A portable DVR that can play captured video whenever I want. I was even able to capture HD channel outputs from my dish tv box using the A/V cables. You will need to experiment with AVI formats and media conversion, before you get it right. The Pinnacle Dazzle capture device + software is about 60 bucks. iRiver provides all the media converter software and DIVX codecs that make it easy to import videos. Use the Portable Media Center profile, when using the iRiver DIVX codec.
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Most Recent Customer Reviews
wow
It died and happen to be repaired with in a week, I'm just using filter now. fow wos wodd wsnmd
Published 9 months ago by C. Boyd
If I could give it less than one star, I would
The player had to be reset often while it was working as there would be no sound or it wouldn't turn on. Read more
Published on August 20, 2008 by Rebecca Iverson
Absolutely do not buy this device
I have owned Creative products before, and have generally been happy with them: I have a MuVo I have been using for about five years, and have Soundblaster Audigy cards in my... Read more
Published on October 28, 2006 by C. Huson
Owned this for 2 years now - still works great
I bought this for my autistic son for christmas two years ago. I wasn't sure about it then but it still works fine two years later. Read more
Published on June 23, 2006 by Joyce Gravino
Excellent product
Terrific product. I recently bought one on eBay and I love it. I read a lot of the reviews here to help make the decision and found them very helpful. Read more
Published on May 28, 2006 by FedRich519
Very good product
I own a Media Center and I added this to watch programs. The product works great: excellent battery life, outstanding sound and nice screen output. Read more
Published on April 9, 2006 by Jose Roberto Magana
When it works it's good
Last Saturday I bought one and after a couple of days the built-in speaker broke down. So I brought it back, my new one didn't work at all didn't recharge or anything so I brought... Read more
Published on April 8, 2006 by Nander Hokwerda
Great hardware... needs some work on the compatability.
I am 12 and 6 months ago I bought a PMC. I am very impressed with the hardware but it would be difficult to make the device any harder to put media on. Read more
Published on March 13, 2006
Its Cool But Would be Cooler if It was Supported By Creative
This PMC does what it is supposed to do. It is in effect a Mini-Portable Media Center. The only thing that I think is really special is that it takes Napster to Go Files. Read more
Published on February 9, 2006 by C. Harper
Big let down
Now that the video iPod is out this device is to be avoided. Among the problems I've had:

1) It absolutely will not display album cover art. Read more
Published on January 20, 2006 by J. Lowe
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