CreativeLabs Desktop Wls.6000-Keybd, Mouse ( 7300000000070 )

by Creative

Product Details

Product Manual [1.01mb PDF]

• Item Weight: 6 pounds
• Shipping Weight: 3.8 pounds (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
• ASIN: B0000C8Y90
• Item model number: 7300000000070
• Average Customer Review: 2.7 out of 5 stars  See all reviews (6 customer reviews)
• Date first available at Amazon.com: August 21, 2003

Product Description

From the Manufacturer

The Creative Desktop Wireless 6000 combines a sleek keyboard and mouse to create a tidier, more efficient desktop. It offers users a significant reduction in ‘cable clutter', making it easier to keep the desktop tidy and improving users' control over work and leisure activities. The wireless keyboard, with 19 special multimedia and internet ‘hot' keys -- 10 of them programmable -- makes it easier than ever to control mainstream Windows® functions and internet access. The complementary wireless optical mouse, with its 800dpi resolution, suits both left-handed and right-handed users and offers precision with smooth pointing.

Features

• Stylish design and wireless technology ensure cable-free working and a better-looking desktop
• Wireless keyboard has 19 multimedia and Internet function keys ensures faster, more convenient web and entertainment access
• Customizable keyboard buttons for access to favourite programs, documents and web content
• Foldable keyboard palm rest adapts to the user's posture
• Optical wireless mouse gives reliable performance and 800dpi precision
• USB receiver unit supports wireless keyboard and mouse

Product Description

Stylish wireless keyboard/mouseWireless technology19 one-touch hot keysOptical wireless mouse gives reliable performance and 800 dpi precisionCompatible with Windows 98SE 2000 XP

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

4.0 out of 5 stars Indeed a very good product, May 9, 2007

By 

Ashwini Pandey (Brooklyn, NY) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: CreativeLabs Desktop Wls.6000-Keybd, Mouse ( 7300000000070 ) (Personal Computers)

It was very easy to install this product... Although I am very happy with the performance, the signal strength of the keyboard from a distance of more than one and half meters is of some concern as while sitting back on my bed.... sometimes I have to struggle a bit with multimedia keys while watching movies.... If the strength of the signal can be increased, I don't find any problem in using this product.......

3 of 4 people found the following review helpful:

1.0 out of 5 stars Bad customer service setup, August 9, 2004

By 

Cashewfeni (Reston, VA) - See all my reviews

Amazon Verified Purchase

This review is from: CreativeLabs Desktop Wls.6000-Keybd, Mouse ( 7300000000070 ) (Personal Computers)

The mouse worked great but the keyboard was very erratic. After my efforts to make it work failed, I called customer service. They do not have a toll free number but they handle the call as if they have one: there are long lists of menus to navigate through and they put you on hold forever. When someone answered the phone, I described the problem and he immediately said that the keyboard appeared defective and I should exchange it. The conversation lasted only 30 secs. Moreover, they only work from 10am to 7 pm M-F. So, I had to come homw from work to make this call.

The customer service person was nice but the whole setup is very poor and reflects badly on the company.

If the person in charge of customer service at this firm reads this, then please realize that your efforts to save money by not having toll free numbers and limited working hours will be frustrating to most customers who have come to expect a better service. With the nature of products you make, a person has to be with the product when they troubleshoot and for working people, that means having to go home during working hours.

On the whole, the wireless mouse was just awesome. I haven't worked with a functional version of their wireless keyboard yet.

2 of 3 people found the following review helpful:

1.0 out of 5 stars Horrible personal experience!!, September 23, 2004

By 

Pradeep Natarajan "Pradeep" (Lawrence, KS USA) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: CreativeLabs Desktop Wls.6000-Keybd, Mouse ( 7300000000070 ) (Personal Computers)

First of all the mouse pointer does not move cleanly (its jumpy). The keyboard stopped functioning within a week after I bought it. But since Creative offered a mail-in rebate (it had to be mailed within 2 weeks) I had already sent the original UPC. Hence I couldn't return the item to Amazon. I exchanged emails with the customer service back and forth a few times regarding this and finally they agreed to fix my keyboard. So I had to ship (I paid for the shipping) it to the RMA center. At the RMA center they had the keyboard for 13 working days and it was NOT EVEN TESTED. After I emailed them about this they finally sent me a replacement keyboard but without the RF receiver!! I had to email them again and they shipped me the receiver. So finally got the keyboard working after about 45 days!! On the whole I am totally disappointed with the VERY POOR quality product from Creative and the poor customer service provided by Creative. This has forced me to refrain from buying any Creative product in the future.