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16 of 17 people found the following review helpful:
2.0 out of 5 stars
Battery problems (as usual for Creative), December 23, 2005
This review is from: CreativeLabs Digital Wireless Headphones ( 70BX000007148 ) (Electronics)
The battery, which is claimed by Creative to last "up to" 7 hours, lasts about 2 hours. So, if you need this gadget for hiking or such, be sure to carry extra batteries. I have had similar experience with other Creative devices. Apparently, their marketing department is completely detached from their engineering teams. Also, when the transmitter and the headphones are less that 1 foot apart, there are noise and interruptions. Other than that, the headphones are OK, I guess. Given my experience, I would probably not have bought them, but I am too lazy to return.
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6 of 6 people found the following review helpful:
2.0 out of 5 stars
Decent sound quality but uncomfortable and horrible tech support, March 31, 2006
This review is from: CreativeLabs Digital Wireless Headphones ( 70BX000007148 ) (Electronics)
I had difficulty getting them to work out of the box; living in a dorm, I figure it was probably interference from other devices. Finally got them to work over a break, but not after a miserable experience with Creative's customer support. First of all, there is no troubleshooting documentation that comes with the headphones, and there is no support information on their website. The first response I received asked if I had Service Pack 2 and if the adapter was recognized by my system, both of which are completely irrelevant to the product; this e-mail did contain a link to a bluetooth troubleshooting document hidden somewhere on their website though, from which I was able to figure out my problems. I received two further e-mails after responding to the first e-mail and lodging a complaint about the quality of the tech support. The response to my response was to send in the headphones for an RMA, despite the fact that there was no sign that the standard troubleshooting techniques did not work. The response to my complaint was, in short, "I understand you are having problems with your HQ1300 and that the adapter does not seem to fit," along with further instructions; this response being to a complaint about the CB2350, with no indication that the fit of the adapter (a standard 1/8th inch stereo jack) was any problem at all. Also, they are uncomfortable if worn for any extended period of time, and the volume knob sticks in the up position (out of the box,) requiring me to be very careful in using it to turn up the volume if I want to keep my eardrums intact. Runs through batteries, but not really a problem with rechargables. Definately would opt for a different set if I had to do it again, mostly due to comfort even if I had not had the difficulties with Creative's support.
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6 of 6 people found the following review helpful:
2.0 out of 5 stars
Bulky! not what i hoped for, March 13, 2006
This review is from: CreativeLabs Digital Wireless Headphones ( 70BX000007148 ) (Electronics)
after shopping around for wirless headphones for my mp3 player i went with the creative digital wireless headphones, i have a creative labs zen touch mp3 player. the headphones themselves are bulky and fit really funny, they do not stay on your head unless you are sitting very still. the audio sounds great, great bass, but if you are 10 feet or more away from your source yo get a static noise that sounds like a loose cable. for the prce these are ok for indoor use. i returned mine the nxt day i got them, very unhappy with them.
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