From Publishers Weekly
Behavioral savants Kouzes and Posner ( The Leadership Challenge ) here provide philosophical and practical guidance for business executives at a time when computers, consultants, coproduction and ever-growing employee empowerment leave less for managers to do. Unsurprisingly, the authors place honesty, competence and a talent to inspire ("a set of values that can be learned") at the core of effective leadership. From a penetrating survey of business methods and employee attitudes worldwide, Kouzes and Posner pinpoint future trends--e.g., more authority for customer contact personnel--in a logical, integrated and symbiotic organizational plan to replace a now-outdated omnipotent-boss system. Unfortunately, a hucksterish title and an introductory essay on "credibility" do a disservice to this broad and serious work's potential readership. 50,000 first printing; Executive Program book club selection; author tour.
Copyright 1993 Reed Business Information, Inc.
--This text refers to an out of print or unavailable edition of this title.
"With the hundreds of look-alike, sound-alike, self-help books available on how to succeed in just about any field, it is a pleasure to read a book that contains something new and useful. In Credibility, not only have the authors captured the essence of leadership, they also alert us to the hazards surrounding leaders, would-be leaders and followers in all walks of life, including the health field.'' (Canadian Hospital Association)
"Credibility' may well move quickly into the lexicon as the next leadership buzzword.''
"Kouzes and Posner have found a way to communicate the importance of hope and offer practical ways of keeping it alive.'' (from the foreword by Tom Peters)
"A much needed human approach to leadership, finally focusing on issues that really matterhonesty, sensitivity to diversity, and the need for community.'' (Ken Blanchard, chairman, Blanchard Training and Development, Inc. and coauthor, The One Minute Manager)
"A well-crafted work. Kouzes and Posner see beyond today's survey results to challenge their assertions with the test of time and circumstance. This solid book persuades readers that credibility is fundamental in spite ofor perhaps because ofthe instability and cynicism that characterize many American work places.''