Customer Discussions > Resident Evil 6 - Playstation 3 forum

Credit and code??? Where art thou?

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Showing 1-15 of 15 posts in this discussion
Initial post: Oct 2, 2012 11:49:05 AM PDT
Unit543 says:
Waiting for my email Amazon,come on!

Posted on Oct 2, 2012 11:51:38 AM PDT
Johnathan says:
I'm waiting for this as well. It's supposed to be sent two days after so be patient lol

In reply to an earlier post on Oct 2, 2012 11:54:04 AM PDT
Unit543 says:
ah ok lol

Posted on Oct 2, 2012 12:08:41 PM PDT
Chuck T says:
This is another thing that must've changed with amazon. I used to get mine launch day and now it shows up a couple days later.

Posted on Oct 2, 2012 1:49:54 PM PDT
Kamakzie says:
I got both of mine.

Posted on Oct 2, 2012 2:00:41 PM PDT
I got mine by email.

Posted on Oct 2, 2012 6:14:08 PM PDT
Still waiting for my email.

Posted on Oct 2, 2012 6:33:45 PM PDT
I too am still waiting on my codes :(

Posted on Oct 2, 2012 7:31:19 PM PDT
Adam33 says:
Still waiting for mine. Might hit up live chat tomorrow if they don't show up.

Posted on Oct 2, 2012 8:21:55 PM PDT
Johnathan says:
Just got mine about 20 minutes ago.

Posted on Oct 2, 2012 8:46:00 PM PDT
Adam33 says:
Well I decided to do live chat and they gave me a working code for the Resident Evil content, but the code the chat rep gave me for $10 store credit didn't work and now I have to wait for an email for more help :\

Posted on Oct 3, 2012 2:06:54 PM PDT
Edison M says:
i got the mine as soon as the sipment was completed

Posted on Oct 4, 2012 6:36:52 PM PDT
Patrick says:
I still haven't got mine yet, can anyone confirm they still haven't got theirs?

Posted on Oct 4, 2012 10:43:05 PM PDT
I had to fight with customer service to get it. At first I was told only the marketing department dealt with it so they forwarded it there, then marketing told me I had to provide more info, so I contacted CS again on chat, and was told that the ten dollar credit was never offered. After the rep rudely ended the chat, I contacted CS again since I was unsatisfied with that answer only to be told the same thing, then after speaking with a customer escalation member, I was told it would have to be sent to marketing department again. I was finally given the credit after reporting the customer service rep for how rude he acted towards the situation and pretty much lying to me without hearing me out. there was more to it but I don't want to get into that. But yeah, all you have to do is contact customer service and apparently fight to get what was offered.

Posted on Oct 6, 2012 11:27:12 AM PDT
Patrick says:
Luckily i got mine late Thursdays night, and I didn't have to deal with customer support.
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Participants:  11
Total posts:  15
Initial post:  Oct 2, 2012
Latest post:  Oct 6, 2012

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Resident Evil 6 - Playstation 3
Resident Evil 6 - Playstation 3 by Capcom (PlayStation 3)
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